Corrective Action Program Best Practice 25 - Check for Duplicates Before You Create a New Condition Report

Three different shifts submit condition reports on the same leaking valve within a single week — each written by someone who has no idea two colleagues already reported it. The maintenance team ends up scheduling three separate work orders for one repair, this month’s trending report shows three “issues” where there was only one, and nobody notices the pattern until someone asks why valve failures suddenly look like they’ve tripled.

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About the Author

Nathan Ives is President and CEO of StrategyDriven, and serves as an executive at a nuclear and energy AI software company, where his role has grown to encompass COO-level functions and AI solution design. A former U.S. Navy nuclear submarine officer and NRC-licensed Senior Reactor Operator, he brings over 30 years of experience spanning nuclear operations, Big 4 consulting, and enterprise leadership across nine countries. He holds an MBA from Kennesaw State University and a B.S. in Physics from the U.S. Naval Academy, and serves as Executive Director and Board Member of the PanAmerican College Fund.