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You ask your maintenance supervisor how many open equipment issues the plant is carrying. He checks the CAP database: fourteen. Then you ask the shift lead the same question, and she pulls up a shared spreadsheet with twenty-three items — nine of which never made it into the official system at all. Down the hall, […]
Your condition report backlog has four hundred open items. Somewhere in that list is a valve packing leak that’s purely cosmetic, a temporary jumper that’s been “temporary” for eight months, a control room indicator that reads two degrees high, and a procedure step operators quietly skip every shift because it doesn’t actually work as written. […]
A condition report comes in on a Tuesday afternoon — a technician noticed a valve seeping slightly more than usual during a routine walkdown. By Thursday, it’s gone. Not resolved, not closed with corrective action — cancelled. No note, no justification, just an empty status change in the system. The supervisor reviewing the weekly CAP queue has no way of knowing whether that report was a duplicate, a mistaken entry, or a real issue that someone decided wasn’t worth pursuing.
Every field you add to a condition report form makes the report better. It also makes the report less likely to get written at all.
Every issue in your organization deserves the same front door. Most organizations give it a dozen.
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