Corrective Action Program Best Practice 19 – Don’t Tolerate Condition Reports that are Substandard

A corrective action program is only as good as the condition reports that feed it. Every trend identified, every root cause pursued, and every corrective action implemented traces back to the raw material an assessor, manager, or frontline employee captured the moment a condition was observed. When that raw material is vague, incomplete, or sloppily written, everything built on top of it inherits the same weakness.

So why do so many organizations still accept condition reports that wouldn’t survive five minutes of scrutiny?

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About the Author

Nathan Ives is President and CEO of StrategyDriven, and serves as an executive at a nuclear and energy AI software company, where his role has grown to encompass COO-level functions and AI solution design. A former U.S. Navy nuclear submarine officer and NRC-licensed Senior Reactor Operator, he brings over 30 years of experience spanning nuclear operations, Big 4 consulting, and enterprise leadership across nine countries. He holds an MBA from Kennesaw State University and a B.S. in Physics from the U.S. Naval Academy, and serves as Executive Director and Board Member of the PanAmerican College Fund.

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