To say the accountable organization manages by fact may seem to suggest that a utopia exists, one in which all circumstances can be defined by ones and zeros. Within this utopian organization, executives and managers act to harvest the ones and discard the zeros.
While this is clearly not the case, managing by fact does imply that executives and managers leading accountable organizations strive to eliminate the subjectivity and raw opinion that is sometimes injected into the decision-making process; grounding decisions on a more tangible, objective foundation.
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