Flexible Thinking Versus Rigid Thinking

The Most Important Quality

In 1995, the Menninger Institute of New York conducted a study to determine the most important quality or qualities that would be necessary for business success in the twenty-first century. It finally concluded that the most important quality required for success would be “flexibility.”
It would be the ability to rapidly react and respond to the accelerating rate of change in all areas. The development of this attitude of flexibility, accepting that “the answers have changed,” would give an individual or organization a tremendous advantage over more rigid and inflexible competitors.

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About the Author

Brian Tracy is chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations. Tracy’s books include Eat That Frog! 21 Great Ways to Stop Procrastinating and Get More Done in Less Time, Change Your Thinking, Change Your Life: How to Unlock Your Full Potential for Success and Achievement, and most recently Get Smart!: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field. His writing has appeared in Entrepreneur, Success, Fast Company, and Forbes among many others. Learn more at