If you’re a growing business and your employees help manage the website from time to time, it’s crucial their experience is as easy as possible to keep productivity at its highest. You may well have the experience and knowledge to manage the website, but your employees may struggle if they don’t have any prior website management experience. If you’re looking to ensure your employees have an easy ride, try to implement the following tips.
Consider Changing the Platform
All CMS’s (Content Management Systems) are there to do the job of making website management easy, but some of them are better at doing it than others. You only have to look as far as WordPress to see why it’s so popular, and that’s because it provides a simple experience for experienced and newbie website managers. If your platform is a bit too complex, consider making a change to improve efficiency. Granted, it’s a drastic measure to take to make website management easier, but it’s a measure your employees will appreciate. The WordPress CMS won’t only make management easy but it also comes with many plugins that could improve the experience for your customers.
Create a Training Program
If completely changing the platform isn’t a viable option, creating a training program for your employees to learn from is an effective way to help them learn the platform you already have in place. It’ll take a lot of time and patience to implement, but it will pay dividends in the future when you have a solid training program in place that your employees will thrive from. You could, for example, have five stages of training and for each one that an employee passes, reward them with a small salary increase.
Change Web Hosts
Web hosting providers offer different features and packages for those who’re less experienced at managing websites. This might not benefit you as such, but it could benefit your employees. For example, if employees need to create new email accounts or MySQL databases for whatever reason, many web hosts will have many resources on their own websites that they can use to help them. The processes might be simple for us, but someone who doesn’t have any web development experience might struggle. If you’re looking for a top web host, consider researching them by using hostingkingdom.com.
Point them in the Right Direction
One of the most effective ways of helping your employees learn the system is to simply sit down with them and show them what’s what. You don’t need a training program for this; you just need to be able to spare some time until they’re confident enough to do things on their own.
Whichever method you choose to implement to help your employees, you can ensure it’s going to be a long learning curve. However, if you’re willing to implement one of the above methods, your employees will thrive from the learning experience and you’ll have one more person who can handle website affairs without taking up any of your time.
FREE related content from StrategyDriven