5 Tasks Your Startup Business Should Outsource
Firstly, if you have decided to launch your own business, congratulations. Being an entrepreneur is a rewarding and exciting way to earn a living, but the early days are certainly the hardest.
When starting a business from scratch, it is important to understand the advantages of outsourcing certain tasks and operations, but far too many entrepreneurs try to do it all. Of course, it is natural to want to maintain control of your venture in the early days and keep overheads to a minimum. But while entrepreneurs are busy with the administration, strategy, payroll, and technical aspects of daily operations, they do not focus on growth. This guide outlines not only why startups should outsource but also the five tasks that are most commonly outsourced.
Why startups should outsource
There are several reasons for startup businesses to outsource tasks, but here are some of the most compelling.
- You can benefit from expert advice and talent from all over the world. Many companies offer their services virtually, which means that you are not restricted to only working with people in your local area.
- By outsourcing tasks that you are not experienced in or which are time-consuming, you can free up more time to do what you do best and focus on growing your business. This should result in greater efficiency and therefore reduced overheads.
- Outsourcing simple but laborious tasks will enable you to focus on the tasks which require a more personalized approach giving you greater control over your business.
- Outsourcing can save you money as you will not have the expense of hiring employees or need to divert internal resources.
- In conclusion, outsourcing can enable a business to grow at a much faster rate.
If you are almost convinced that outsourcing could help your business to grow but are not sure where to begin, here are five tasks that you might consider outsourcing.
1. IT infrastructure and support
Unless you are starting an IT business, it is unlikely that you will have much expertise when it comes to setting up a secure and intuitive computer network. Once you are set up, you will also need adequate security, which is monitored and updated regularly. It is also wise to have access to a local IT support company so that should you run into an IT issue, you will be able to call on an expert to get back up and running as soon as possible.
2. Social media
Social media is one of the most powerful marketing tools a startup business can use. Setting up accounts and publishing content is free, and advertising on social media platforms is flexible and relatively low cost. However, to make social media marketing a success, you need to invest a lot of time and creativity to create content and build up an audience. Luckily, social media is a task that can be easily outsourced to someone with experience in building a following on social media. The person or company you use can create and schedule posts and spend time interacting with followers.
3. Website design and development
Every business in all sectors should have their own website, whether planning to sell products online or not. With the exception of website design startups, most businesses will need help when setting up their website. Designing and developing a website that is not only functional but also easy to navigate, quick to load, attractive to look at, and optimized for search engines is a complex task best left to the professionals.
4. Customer support
While businesses should always be in touch with their customers, the administration involved in monitoring and responding to every query and reading feedback can be arduous. This is particularly true if most of the queries you receive are on the same topic. To avoid having to hire a full-time customer service representative, you can outsource customer support. The person or company can monitor all your customer feedback and correspondence. Armed with the relevant information to respond to frequently asked questions, they can relieve you of a lot of the administration. They can also collate all relevant feedback into a synopsis so you can get the key information you need in order to grow.
5. Digital marketing and PR
The internet has taken the business world to another level, and businesses that are not investing in digital marketing and PR are missing out on a huge chunk of the market. To increase the likelihood that your website appears in search results for relevant search queries, you need high quality and relevant content on your website such as blogs, e-books, and infographics. Creating and promoting this content takes time and talent, which is why so many businesses turn to freelance content marketers and digital marketing agencies.
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