DON’T: Assume others have all the information they need, or that something you know isn’t really all that important. These hastily drawn conclusions that result from chronic poor communication can lead to serious mistakes and major missed opportunities. Plus, lack of clarity is incredibly frustrating to those who must work with you. When employees, coworkers, or supervisors have to spend their time tracking you down for clarification, rather than getting the communication from you that they need, productivity falls and creativity is stifled.
DO: Make a concerted and proactive effort to make sure that the right people are in the know. Whether it’s letting your boss know that a client’s daughter is getting married (so he can call in congratulations) or telling a coworker that a vendor prefers to be contacted only via email, be sure to tell the appropriate people. You’ll set your entire team up for success and ensure that your clients get the service they deserve. Also, make sure you copy the right people on emails, promptly return voicemails, and are clear about directions and expectations. And if you say you are going to do something, mean it.
A big part of a successful culture is having a relationship between employees and managers that is built on trust and collaboration. And that can happen only if a clear line of communication is established so that inspiration, encouragement, empowerment, and coaching can take place.
Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2011-02-16 06:01:272016-01-31 21:19:35Worn out at Work? Twelve Common Workplace Behaviors that Drain Everyone’s Energy – and How to Purge Them in 2011, part 2 of 2
Estimating any initiative’s return on investment is extremely challenging and often suspect. This article addresses the frequently forgotten and unanticipated factors diminishing the return on process reengineering projects.
Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
Subscribe to the StrategyDriven Insights Library
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).
Don’t need a subscription? Buy access to Alternative Selection – Forgotten Productivity Related Challenges to Process Reengineering’s Value Creation for just $2!
https://www.strategydriven.com/wp-content/uploads/ProcessReeng.jpg282425StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2011-02-15 06:27:162018-09-30 15:53:44Alternative Selection – Forgotten Productivity Related Challenges to Process Reengineering’s Value Creation
Social media marketing has transitioned from being an ancillary marketing strategy to become a strategic business imperative. All businesses and brands need a social Web presence for a single, fundamental reason – that’s where the customers are. Brands that aren’t represented on the social Web are missing a significant opportunity that another business is more than happy to seize.
Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:
Susan Gunelius is a 20-year veteran of the marketing field and has authored numerous books about marketing, branding, and social media. Her marketing-related articles can be found on Entrepreneur.com, Forbes.com, MSNBC.com, FoxBusiness.com, WashingtonPost.com, BusinessWeek.com, and more. She is President & CEO of KeySplash Creative, Inc., a marketing communications company, and speaks about marketing at events around the world. To read Susan’s complete biography, click here.
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2011-02-14 06:26:042016-01-31 21:38:53Social Media Marketing and the Strategic Shift from Destination to Audience
“Perfection is not attainable. But if we chase perfection, we can catch excellence.”
Vince Lombardi (1913 – 1970) Head Coach of the Green Bay Packers (1959 – 1967); winning five league championships. The National Football League’s Super Bowl trophy is named in his honor
What role do capabilities play in successful mergers?
Too big to fail has proven to be a flawed notion. In The New Meaning of Scale, Booz & Company partners Gerald Adolph and Paul Leinwand begin their discussion on the role of capabilities in mergers and acquisitions (M&A) and explain why pursuing a capabilities-driven M&A strategy produces more successful companies that enjoy a right to win.
The New Meaning of Scale is the first of a series of five interviews focusing on capabilities-driven mergers and acquisitions. Editions to follow include:
Gerald Adolph is a New York-based Senior Partner with Booz & Company with a specialty in strategy and operations for technology-driven businesses. His work primarily focuses on assisting clients with growth strategy, new business development, and industry restructuring. He has led numerous assignments in corporate and portfolio strategy as well as business unit strategy. In addition, he deals with value chain and industry restructuring driven by technology changes, and how companies respond to these disruptions and opportunities. Gerald is the co-author of Merge Ahead: Mastering the Five Enduring Trends of Artful M&A with Justin Pettit. To read Gerald’s complete biography, click here.
Paul Leinwand is a Booz & Company partner based in Chicago. He works in the consumer, media, and digital practice and focuses on capabilities-driven strategy for consumer products companies. Paul is the co-author of The Essential Advantage: How to Win with a Capabilities-Driven Strategy. To read Paul’s complete biography, click here.
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2011-02-11 06:27:312016-05-13 19:28:58Capabilities Driven Mergers & Acquisitions – The New Meaning of Scale, part 1 of 5
A VETERAN OWNED SMALL BUSINESS | Call or text now for a FREE consultation: +1 (770) 765-3692 | Website Login
Business Programs
Worn out at Work? Twelve Common Workplace Behaviors that Drain Everyone’s Energy – and How to Purge Them in 2011, part 2 of 2
/in Management & Leadership/by Jon Gordon7. The Unclear Communiqué
DON’T: Assume others have all the information they need, or that something you know isn’t really all that important. These hastily drawn conclusions that result from chronic poor communication can lead to serious mistakes and major missed opportunities. Plus, lack of clarity is incredibly frustrating to those who must work with you. When employees, coworkers, or supervisors have to spend their time tracking you down for clarification, rather than getting the communication from you that they need, productivity falls and creativity is stifled.
DO: Make a concerted and proactive effort to make sure that the right people are in the know. Whether it’s letting your boss know that a client’s daughter is getting married (so he can call in congratulations) or telling a coworker that a vendor prefers to be contacted only via email, be sure to tell the appropriate people. You’ll set your entire team up for success and ensure that your clients get the service they deserve. Also, make sure you copy the right people on emails, promptly return voicemails, and are clear about directions and expectations. And if you say you are going to do something, mean it.
A big part of a successful culture is having a relationship between employees and managers that is built on trust and collaboration. And that can happen only if a clear line of communication is established so that inspiration, encouragement, empowerment, and coaching can take place.
Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:
Subscribing to the Self Guided Program - It's Free!
About the Author
Alternative Selection – Forgotten Productivity Related Challenges to Process Reengineering’s Value Creation
/in Alternative Selection, Premium/by StrategyDrivenHi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).
Not sure? Click here to learn more.
Don’t need a subscription? Buy access to Alternative Selection – Forgotten Productivity Related Challenges to Process Reengineering’s Value Creation for just $2!
Social Media Marketing and the Strategic Shift from Destination to Audience
/in Marketing & Sales/by Susan GuneliusSocial media marketing has transitioned from being an ancillary marketing strategy to become a strategic business imperative. All businesses and brands need a social Web presence for a single, fundamental reason – that’s where the customers are. Brands that aren’t represented on the social Web are missing a significant opportunity that another business is more than happy to seize.
Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:
Subscribing to the Self Guided Program - It's Free!
About the Author
Leadership Inspirations – Attaining Excellence
/in Leadership Inspirations/by StrategyDrivenVince Lombardi (1913 – 1970)
Head Coach of the Green Bay Packers (1959 – 1967); winning five league championships. The National Football League’s Super Bowl trophy is named in his honor
Capabilities Driven Mergers & Acquisitions – The New Meaning of Scale, part 1 of 5
/in Strategic Planning/by StrategyDrivenWhat role do capabilities play in successful mergers?
Too big to fail has proven to be a flawed notion. In The New Meaning of Scale, Booz & Company partners Gerald Adolph and Paul Leinwand begin their discussion on the role of capabilities in mergers and acquisitions (M&A) and explain why pursuing a capabilities-driven M&A strategy produces more successful companies that enjoy a right to win.
The New Meaning of Scale is the first of a series of five interviews focusing on capabilities-driven mergers and acquisitions. Editions to follow include:
About the Authors