A performance measure’s value evolves from its ability to instigate and/or influence action. To do this, the measure must accurately reflect materially important performance parameters and present that information in a timely, readily understandable manner. It is to this later characteristic that performance metric style sheets are critically important.
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About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.