Decision-Making Best Practice 10 – Establish Decision Execution Performance Measures
Managerial decisions often deal with fluid conditions and high risk situations. What might be prudent at the time a decision is made may not be appropriate soon after and could even adversely impact the organization. Therefore, execution of these decisions and the circumstances they seek to address should be actively monitored.[wcm_restrict plans=”49306, 25542, 25653″]
Establishing decision execution performance measures provides the leader and team with the information needed to ensure progress is made and desired results achieved. These performance measures should seek to answer the questions:
- Are we on the right track?
- Do we need to adjust or change course to achieve our objectives?
- Have we succeeded?
Typical decision execution performance measures answering these questions include:
- task implementation schedule performance
- budget performance
- predictive parameters revealing the need for additional actions or revision of current actions
- parameters indicating achievement of and deviation from desired outcomes
Ensure the number and complexity of decision execution performance measures is proportionate to the decision risk, complexity, and effort. The level of effort to implement these measures should not consume so many resources as to detract from the execution of the decision actions themselves.
Additionally, construct (except maybe a full scale technology implementation where excessive effort or cost would be incurred), maintain, analyze, and act on decision execution performance measures in a similar manner to the already established organizational performance measures. If the decision execution performance measures will be in place for an extended period of time, consider adding a few of the key decision execution performance measures to management dashboards and organizational performance measure reports to ensure broad awareness and oversight.[/wcm_restrict][wcm_nonmember plans=”49306, 25542, 25653″]
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Additional information regarding the construction, maintenance, and analysis of performance measures can be found in the StrategyDriven Organizational Performance Measures topic area and Organizational Performance Measures whitepapers.
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