A VETERAN OWNED SMALL BUSINESS | Call or text now for a FREE consultation: +1 (770) 765-3692 | 
Human Performance Management Best Practice 4 – Stop When Uncertain
“Do I go to the left or do I go to the right?” A common question asked when one reaches an intersection. Unless one is familiar with the area or has a map, the question may be answered with a nagging ‘gut feel’ rather than with certainty. Sometimes proceeding on the chosen course results in a successful outcome. At other times, it requires backtracking and results in a great deal of frustration, lost time, and unnecessarily spent resources.
Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
| Subscribe to the StrategyDriven Insights Library
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually). Not sure? Click here to learn more. |
Buy the Article
Don’t need a subscription? Buy access to Human Performance Management Best Practice 4 – Stop When Uncertain for just $2! |
James D. ‘Murph’ Murphy, the Founder & CEO of Afterburner, Inc., has a unique and powerful mix of leadership skills in both the military and business worlds. Murph joined the U.S. Air Force where he learned to fly the F-15. He logged over 1,200 hours as an instructor pilot in the F-15 and accumulated over 3,200 hours of flight time in other high-performance aircraft. As the 116th Fighter Wing’s Chief of Training for the Georgia Air National Guard, Murph’s job was to keep 42 combat-trained fighter pilots ready to deploy worldwide within 72 hours. As a flight leader, he flew missions to Central America, Asia, Central Europe and the Middle East.
Will Duke is Afterburner’s Director of Learning and Development. His duties include coordination of the development of intellectual property, training programs, and educational materials. He also serves as a consultant to process and continuous improvement management programs. With Co-Author James ‘Murph’ Murphy, he wrote the 2010 release The Flawless Execution Field Manual.
Human error reduction not only applies to the performance of operational activities but to analytical tasks as well. Errors made during performance of these tasks frequently go unnoticed at the time of occurrence, only to become consequentially evident when action is taken based on the errant analysis. These latent errors can have an equally devastating financial, environmental, asset and human impact as operational performance errors; simply occurring with greater time separation between the error and the event. Therefore, human error reduction must be applied to these activities too.
Excellent business strategies fail to deliver superior results when not executed well. Subsequently, consistent, high-quality human performance becomes a critical component to successfully achieving the organization’s goals.
Business Programs