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Giving Your Employees All The Resources They Need to Work Better

StrategyDriven Managing Your People Article |Employee Resources|Giving Your Employees All The Resources They Need to Work BetterWhen was the last time you checked that your employees had the right resources to do the job? Supplying them with the right resources is more than just making sure they have the correct equipment, although this is a major part of it too.

For a well-rounded employee to be able to do their job properly, how you treat them and understand their specific job role plays a big part in how they perform for you. No one wants to be paying employees who aren’t doing the job well or even at all. So, what can you do in your role as their employers to make sure they have all the resources they need to do the job?

Equipment

In every single job role you come across, there will, of course, be the need for equipment. This will take many different forms, depending on the sectors and type of business you are in.

Whether this is making sure you have a solid infrastructure in place for employees to do their jobs properly and deliver customer service, making sure you have the best epson drivers in the office for your printing needs or state of the art tech for workers who need to stay connected on the go.

Making sure you have provided staff with the right products, systems, apps and devices to do their job efficiently will play a part in making sure the job is done and done well.

Training

It can be tempting to skip out on making sure training is completed and completed thoroughly. Don’t. If you don’t make sure your team is well trained, then chances are, they won’t be able to perform as competent as you need them too.

Ignore the fact you are against the clock, have time restraints or any other issues and focus on making sure all your staff, new and old, are able and confident to carry out their job role properly.
Neglecting this will end up in sub-par customer service and corners being cut due to gaps in knowledge. So cut the mistakes and make sure everyone is one the same page

Motivation

Are your staff looking forward to the day ahead and today’s workload? Chances are if they don’t have the right support system in place or are over/underwhelmed and lacking in motivation they won’t be doing their best work for you!

Look at how you interact with staff and how you and the job itself comes across. Is there anything you can be doing differently or stop altogether? Staff feel more motivated to work when they know what they are doing is appreciated and their opinions and suggestions are taken on board.

Staff meetings are a great way to get everyone together to discuss new ideas and ways of working together as is one on one meetings. Take anything that is offered onboard and see how you can create a better working environment that fosters creativity and encourages people to work more efficiently and productively.

How To Get The Most Out Of Your Employees

StrategyDriven Talent Management Article|Get the Best out of Your Employees|How To Get The Most Out Of Your EmployeesYour employees are an important asset to the company, and in order for your business to continue thriving, you want to utilize your employees to the maximum. However, there are certain things you need to do in order to make this happen. So here are some tips to get the most out of your employees.

Keep Them Happy

Your staff happiness levels should always be bursting at the seams, and that is the secret to keeping your work productivity levels high. If you’re not trying your utmost to make your employees happy, then you’re going to see a dip in your company’s success. See each and every employee as a valued member of staff, whether they’re maintaining the building in the operations department or striking deals for the company with new clients. Their worth is how hard they work at their job, and if you’re not valuing this for everyone, then you’re going to have some unhappy staff members. And the last thing that you want that will be taking up your precious time is recruitment. So aim to keep your staff turnover low by doing your best to keep everyone happy in their work environment and when it comes down to their role too.

Good Communication Is Key

Having good communication is important within the workplace, and so it’s good to ensure you’re talking to your staff and checking they’re ok. Not only that but you need to check that communication between departments is effective and if it isn’t, then you need to work out why. It could be a case of people being on the wrong page, and then you’ve got two or three people doing the same tasks and not realizing until it’s too late. A good task management platform might be needed or regular meetings between departments to catch up on where they’re at in their day to day runnings. The more communication that is happening between departments and colleagues, the better everyone will be in their efficiency to get work done.

Give Them Regular Training

Regular training is not only beneficial for you as a company, but it also gives your staff some variety during their time within your company. Yes, any employee would enjoy a day off from the usual grind of work in order to learn about things that would benefit their job and career. So try to consider some job training courses and other workshops that your staff and your company can benefit from. Ask your staff for recommendations on what they’d like to explore and do within the work company’s budget. You may have some great suggestions that you hadn’t really given much thought to.

Create A Conflict-Free Atmosphere

A peaceful and happy atmosphere is one that should be something you strive for when it comes to the workplace. Granted, sometimes work tensions can run high, but it’s important how you manage these that will make the difference. Colleagues may not always get on, but it’s worth putting in incentives to help them get along in a professional capacity. You could do this by getting them to collaborate together more and to do work events where your staff can socialize outside of the work confines. When there’s conflict in the workplace, it’s important to quash this as soon as possible. Don’t ignore it and let it continue to affect the two or three involved. That’s only going to spread and make it a more uncomfortable environment for everyone. Pull them aside and sort out the issues at hand, make the changes needed where necessary and find a resolution that works for everyone.

Offer Flexibility And Company Perks

And finally, when you’re a good boss, it’s because you’re putting the welfare and happiness of your staff first and above all else. When your company is doing well, it’s only nice to spread that wealth around to other staff members. Offer as many company perks as you can and look to improve and increase them when possible. You might also want to be able to offer a bit more flexibility if possible, to those who have families or would like the option to work from home on certain days in the week or over the course of the month and year.

When you start focusing on your employees, you will certainly find a distinct improvement in their work productivity and the attitude they have towards their jobs. Use these tips to make these changes where possible and to try to get the most out of your staff.

Across The Memory Board – How To Educate Our Employees On The Best IT Practices

StrategyDriven Talent Management Article | Employee Training | Across The Memory Board- How To Educate Our Employees On The Best IT Practices

Cybersecurity is one of those overriding concerns in modern business. As there are more data breaches making headlines affecting a wide variety of companies, it seems that nobody is exempt from cyber terrorism or crime relating to technology. This means it’s crucial for you to look at your vulnerabilities. While you can set up various types of systems to protect your company, one of the most vulnerable areas of your business isn’t a technical one, it is a human one. Your employees are prone to human error. And we’ve got to make sure that we train our employees to understand the best practices of IT. What sort of tactics and practices can help you in this situation?

Investing In Employee Training

From a technical perspective, we can outsource components to a network services company or IT specialist, so they have the responsibility, but when we look at our in house components, it’s crucial for employees to grasp cybersecurity as a maintenance issue rather than something that they learn once in a blue moon. We’ve got to remember that cyber terrorism is a constantly evolving entity, which means that we’ve got to upregulate our systems and our approach to protecting the company. While we can invest in components like software patches and outsourcing technical duties to another company, we still have to invest in the people that we see each and every day. We have got to commit to a wide variety of tactics, so our teams know what is out there and what they can do to combat it. Partly we have to invest in training, but we’ve also got to change our mindset. It’s so easy to blame the employee that opens the phishing scam attachment rather than addressing the mentality of the employees in general. This is where training becomes essential.

Working On The Best Practices

It’s so easy for us to say that password security is an essential component because everybody knows to an extent this can protect most of us from phishing scams or cyber-attacks. But getting your team to do this is an entirely different ballpark. Working on the best practices with something like changing passwords is partly to do with your employees, knowing the traits of a strong password, but also understanding the outcome of not following these processes. On a basic level, a password needs to be long with multiple characters, and it’s changed on a regular basis. But remember that in order to ensure compliance from your workers, building a reminder to change passwords through regular feedback as well as password management tools can help your employees to keep on top of these issues.

Focus On Cybersecurity Awareness

The people in the IT department may know the sorts of data breaches out there but you can’t expect your employees to follow the trends in the news. You may know which way the signs are going, but it can still prove challenging to understand how regularly these things occur. There are numerous resources that you can take advantage of that provide detailed information on the latest cybersecurity breaches, but you also need to remember that this message needs to be loud and clear. Distributing this information through your team is about consistency. If you continue to share the information on a regular basis, along with the repercussions, this puts the message across. At the same time, you don’t want to bombard your employees with too much information that they don’t bother reading it.

Integrate Cybersecurity With New Employees

The onboarding process is the perfect opportunity to introduce your employees to the best practices. If you incorporate it into your training process from day one, you are able to go over the rules but also explain the importance of these best practices. Again, it’s about reiterating how much of a threat data breaches are. You need to create clear cybersecurity guidelines through important regulatory documents but also initiate a complaints procedure should a breach occur. When your employees hear about a potential breach, you must create an environment where employees share information rather than trying to cover up their mistakes.

Implement It From The Top Down

From the perspective of the executives, communicating the need for regular training in terms of cybersecurity practices is about highlighting its effect on the bottom line. Yes, there is no shortage of news relating to data breaches, but you’ve still got to make a case for it when money is tight. Looking for an executive buy-in is about making your case clear with regards to the costs but also going in with a comprehensive plan as to how the training would be undertaken. It’s also crucial to point out the costs of a data breach. Based on experience, once you highlight how more expensive a data breach is in comparison to training and onboarding practices, it’s likely executives will opt for the latter.

Implementing Regular Drills

We test the fire alarm on a regular basis, so why don’t we incorporate data breaches? When we train employees on a new piece of software, there comes a time where we have to let them fly by themselves. Allowing them to experiment in an environment with their new skills gives you a clearer picture of the potential problems that can occur and if your employees are ready to deal with them. Testing your business with a live-fire simulation can be a massive undertaking, but you can do it through smaller simulations like spot-checking your employees to see if they know the principles of combating a phishing scam email.

As technology is such a major investment and the fact that we rely on it to do 95% of our tasks, we need to make sure that our employees know how to use it properly. Many organizations invest in sophisticated equipment but don’t have the means to operate it. When our employees need to understand how to use the equipment, we can guide them, but we’ve also got to give them knowledge of the best practices underneath. Cybersecurity is such an important issue that if we communicate it so much, our employees can switch off. But by following a few of these processes, you can start to educate everybody across the board.

5 Employee Training Tips for Smoother Operations

StrategyDriven Managing Your People Article |employee training tips|5 Employee Training Tips for Smoother OperationsIt’s the start of the year, which means you might be onboarding new employees soon.

In order to make your new employees comfortable and get operations running smoothly, you need to train them well.
This article will give you five employee training tips so that your new employees will feel at home in no time.

1. Communicate Well

Good communication is at the heart of any relationship, and that includes employee-boss relations.
It’s important you communicate to your new employees what is expected of them.

Give them clear instructions on daily, weekly, and monthly tasks. If they’re not performing well, communicate early so they’re aware of the problem.

To enhance business communication, use a website like Slack where you and your employees can communicate professionally.

2. Start Small

Beginning a new job can be very overwhelming.

Your new employee is dealing with both the social and mental strains of starting at a new company.

Don’t feel like you have to teach them everything in one sitting. Microlearning and microtraining are great ways to give your employees the information they need in small doses.

This short training time ensures they can stay focused on the information all the way through the training and that nothing falls through the cracks.

3. Try Team Bonding

It’s important that your new employees feel like they can acclimate to your workplace.

They will feel happier at work if they can form bonds with others.

Take your staff out for a team bonding exercise. Try an escape room or another activity that causes everyone to put their heads together.

Bring in lunch for your new staff once a week so everyone can bond over sandwiches. It’s a nice gesture that will show your new employees that you care.

4. Make Welcome Folders

It’s true, we live in the digital age where almost everything is online.

Still, it can be nice for new employees to have learning materials to hold in their hands.

Make them a welcome packet with all the information they need to survive at your company. This packet can be something they take home and study at night so they’re up to speed on their role at the company.

5. Check-In

Be a good boss and check-in on your new employees regularly.

Your senior employees know what they’re doing and don’t need to be asked, but your new employees most likely have questions.

Sometimes they might be too afraid to ask a question out of fear of sounding stupid. Be sure to assure your new employees there are no stupid questions and ask them how they’re doing regularly.

Now You Have the Best Employee Training Tips

These employee training tips will take your new hires from novices to experts quickly.

Remember to include your new employees in team bonding activities, communicate well, and check-in on how they’re doing.

Want more information on how to succeed in the workplace? Check out our other articles for more tips on how to run an effective business.

Employee Training Tips for 2020

StrategyDriven Managing Your People Article |Employee Training|Employee Training Tips for 2020Employee training in many different industries follows a similar pattern. There’s book learning – we give our employees handbooks or guides so that they can read more about their jobs and learn more about our companies. And shadowing – new employees buddy up with a more experienced member of staff, or trainer, to learn on the job, watching, copying and learning from other members of your team. There’s no doubt that these methods are effective. We do learn from reading and copying other people. But, they aren’t the only ways to learn.

Offering your staff a more extensive range of training can help them to improve. More instruction can help new employees to settle, and older members of the team stay on top of their game. If you are looking to boost performance in 2020, some of these training tips and ideas could help.

Microlearning

Often, the problem is that we try to learn too much, too quickly. We struggle to take it all in. We overwhelm our minds. Many managers are guilty or overwhelming employees with new processes or information that they need to learn, and we often give them a relatively short amount of time to do it.

Microlearning can be much more effective. Give people small amounts of information, and give them the time to process it, before moving on. Spend time teaching in small chunks, utilizing coaching, testing and other teaching methods, and breaking everything down as much as possible.

Keeping lessons and training sessions short can also increase information retention. Nowadays, we have very short attention spans. We’re used to scrolling through social media feeds, reading very short statements and watching micro video clips. We’ve gotten used to accessing information in this way, and so our brains struggle to cope with more.

Lose the Dull Team Meetings

Team meetings can seem like an effective way to give all of your employees the same information in one go. It can seem as though this would save you time. But the majority of team meetings are exceptionally dull, and the majority of staff hate them. So, lose them. Have short daily briefings and one on one training sessions instead. If you do need a team meeting, keep it short, and try to make it fun.

Play Some Games

Sometimes, people forget things. Often, simple things. They just slip out of our minds. You might even find that many members of your team forget the same things. Creating games like bingo or puzzles with a crossword puzzle maker can help them to remember. Simple games like this can boost memory and increase knowledge retention.

Keep it Personal

Everyone learns differently. Getting to know your staff members, and learning more about how they work can help you to offer personalized training.

Create Training for Personal Time

More of us than ever are working from home, or on the move. Your team members might be reading training manuals on the train, and not at a desk. Tailor your training to suit this. Record podcasts that they can easily listen to on their commute, or film short videos that they can easily watch on their phones.