Ten Questions that Motivate Engagement and Drive Greater Accountability

Do you want to move an important project ahead faster? Would you rather motivate and engage than give orders and ride herd? How about inspiring greater accountability? Why do I ask so many questions? Because questions deliver better results. As you read the questions above, I have no doubt that you at least began to […]

Recommended Resource – Positive Intelligence

Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours by Shirzad Chamine About the Reference Positive Intelligence by Shirzad Chamine reveals the ten personality Saboteurs limiting individual performance and the three Sage strategies to combat these limiters. Through his book, Shirzad provides a step-by-step method […]

Leadership Inspirations – Communicating Clearly

“The chief merit of language is clearness, and we know that nothing detracts so much from this as do unfamiliar terms.” Galen of Pergamon (129 – 199) Prominent Roman physician, surgeon and philosopher

The Transformative CEO

The Transformative CEO: Impact Lessons from Industry Game Changes by Jeffrey J. Fox and Robert Reiss About the Reference The Transformative CEO by Jeffrey J. Fox and Robert Reiss identifies a number of common personal qualities and approaches taken by celebrity CEOs in building or turning around their companies. Jeffrey and Robert then breakdown these […]

Leadership Inspirations – How to Get Things Done

“The way to get things done is not to mind who gets the credit of doing them.” Benjamin Jowett (1817 – 1893) Tutor and administrator at the University of Oxford, theologian and translator of Plato

Executive Wisdom: Reflections For Today’s Leaders

Executive Wisdom: Reflections For Today’s Leaders by Reynier Lezcano About the Reference Executive Wisdom by Reynier Lezcano is an A to Z collection of leadership wisdom covering personal behaviors and situational approaches. These insights are presented as brief passages that are well indexed for quick situational reference. Benefits of Using this Reference StrategyDriven Contributors like […]

Creating Customer Focused Teams, Part 3

Developmental Stage Movement In time, Stage 1 teams arrive at Stage 2. Stage 2 teams will either get stuck in Stage 2 or move on to Stage 3. Stage 3 teams can slip back into Stage 2 or move on to Stage 4. Progress or slippage depends on whether the team builds on its momentum […]

Creating Customer Focused Teams, Part 2

Customer Focus, Feedback and Service Strategy To create customer-focused teams, employees must understand that they win when the customers win; there is more to this positioning than meets the eye. The customer win has to be defined so that the company also wins. If you ask customers what they want they will tell you I […]

StrategyDriven Management Observation Program Best Practice Article

Management Observation Program Best Practice 9 – Feeding the Performance Management Program

Most companies employ a periodic employee review program, typically comprised of a major annual review and sometimes complimented by a formal mid-year feedback session. Examination of these programs reveals most performance ratings are based on those individual behaviors, events, and accomplishments occurring within a few weeks of a review’s development. Consequently, employees achieving great success throughout the year, particularly those with significant achievements earlier in the period, feel cheated by a process that frequently overlooks these accomplishments.

Leadership Inspirations – Guided by Experience

“The trouble with using experience as a guide is that the final exam often comes first and then the lesson.” Anonymous