StrategyDriven Customer Relationship Management Article | Do you need a CRM?

Do You Need a CRM?

StrategyDriven Customer Relationship Management Article | Do you need a CRM?Customer relationships are crucial to the success of any small business. Recently, customer relationship management (CRM) has gained popularity. The use of the best free CRM software is a tremendous accomplishment. To what extent may implementing a customer relationship management system predict the success of your organization? Here are some problems you might be going through in your business that might indicate that you need a CRM:

The Quantity of Leads is Unmanageable

CRM could be handy if you are trying to handle the inflow of consumers you are having. A sophisticated CRM system will categorize and prioritize leads so that your sales team can respond to them promptly.

You Are Unable to Locate Any Client Information

In the past, spreadsheets, emails, and post-it notes may have been adequate for your organization. Your team’s ability to see consumer interactions and make timely decisions will be hindered as it grows if it continues to use obsolete tools. A corporation should utilize a customer relationship management system to enhance sales and customer retention.

You Are Unaware of the Members of Your Sales Team

Monitor your sales force both at home and on the road. Using a sophisticated CRM, team members can rapidly update information from their mobile devices, allowing you to monitor and respond to real-time changes. A dependable customer relationship management system enables accurate monitoring of company operations and revenue forecasting.


Inept Interactions With Customers

Acquiring new clients is a challenging endeavor. The last thing you desire is subpar service. If your customer service team spends more time reacting to problems than proactively addressing client expectations, you may want a customer relationship management system. Case management and a comprehensive customer view enable you to impress and retain customers.

Reasonable customer relationship management solutions promote knowledge sharing and case assignment among customer support agents. Customers can acquire answers through self-service forums, allowing operators to focus on more complicated problems.

You Are Responsible for Managing the Accounts Over the Long Term

There are numerous types of consumers. No one wants to feel as though they are unimportant to you. By keeping track of significant anniversaries and accomplishments for your most valuable clients, a CRM system may enable you to send timely emails demonstrating your concern for their company. A CRM system can also be used to monitor employees. This allows you to adapt to future encounters and retain a relationship with a client even after contact has moved on.

The Preparation of Reports Wastes Time

Manually entering data into reports deprives salespeople of time they could spend making sales. The centralized nature of CRM platforms’ data storage facilitates analysis and reporting. Periodically, some programs can “clean” client data by adding missing information and deleting duplicates. They can also synchronize your account and contact information with your CRM.

The Path to Your Growth is Obscure

Describe your strategy for acquiring new customers. Is your confidence in the scalability of your company warranted? It may be time to consider a customer relationship management system if your approaches and resources are insufficient. A scalable solution allows your organization to grow without sacrificing efficiency. A scalable CRM software/Sales CRM system can expand and adapt to your business. On the Salesforce AppExchange, there are close to 3,000 corporate applications.

StrategyDriven Online Marketing and Website Development Article, The Effective Tips To Maintain A Proper Ratings And Review Strategy

Reasons Why You Should Get A LinkedIn Marketing Strategy Done

StrategyDriven Online Marketing and Website Development Article, Reasons Why You Should Get A LinkedIn Marketing Strategy Done

Getting your team involved in LinkedIn marketing can be tricky. Fortunately, there are some resources you can use to make it easier. These include templates that follow brand guidelines and content ideas. This way, even if your team isn’t a designer, they can still be included in the strategy.

Influencer Marketing

Influencer marketing on LinkedIn is a great way to get the attention of industry leaders who may be interested in your products or services. However, it’s important to start building relationships early. Influencers can help boost your brand’s reputation and drive sales.

Clear Strategic Goals

To be successful, your LinkedIn marketing strategy must be based on clear, strategic goals. These goals should be specific and include brand awareness, consideration, and conversion. They should also include measurable metrics and a planned editorial calendar. It is helpful to divide your objectives into sections, such as macro-topics. Then, you can create an editorial calendar that includes topics related to each objective.

In addition to attracting followers, your LinkedIn strategy must also focus on retaining these followers. This requires providing relevant, high-quality content. The quality of your posts can make or break your LinkedIn marketing strategy.

Taking Advantage Of LinkedIn’s Features

One of the most effective ways to generate new leads on LinkedIn is by leveraging the features of this networking site. For example, you can publish an article on the LinkedIn blog. This feature enables you to publish articles that can be read by other members and get indexed by search engines. Not only is this feature useful for building relationships, but it also allows you to stand out from the crowd.

LinkedIn has many free features to help you market your business. For example, you can post blog posts and status updates and even request recommendations from your connections. This helps you attract potential new customers. Moreover, you can even use LinkedIn for recruiting, hiring, and finding new business leads.

To Promote Your Business

To promote your business on LinkedIn, you need a strategy. Unlike other social networks, you can’t just publish the same content across different networks. Your strategy should focus on specific objectives such as brand awareness, consideration, and conversion. You need to have clear goals and define metrics, as well as a planned editorial calendar. For example, you need to establish what types of content your audience wants to read, and then organize your schedule around them.

To Generate Leads

Creating and sharing your content on LinkedIn is an excellent way to engage your followers and generate leads. You can choose to make your content more targeted and niched, and use a variety of marketing methods. For example, you can create ads aimed at specific groups of people, such as people who are looking for jobs. This can be a great way to generate leads for your real estate business.

Another great way to generate leads on LinkedIn is to learn from your connections. Connect with your existing clients and ask them to recommend you to their connections. This method is far fewer sales and pushy than cold calling. You can also browse through the profiles of your current clients and see who you have in common. This can give your leads a sense of confidence in you.

To Increase Traffic

If you want to gain the most benefit from using LinkedIn, the first step is to get a strategy in place. You can get help from social media dashboard software to get an idea of what works and what doesn’t. Once you have a strategy in place, you can get started and reap the rewards.

For Employee Advocacy

Employee advocacy is a great way to gain more exposure for your brand, and it’s also a cost-effective way to engage with your customers. Employees have personal networks that can connect them with others and build trust. They can share content with their connections, which improves networking and sales results.

Employee advocacy can also help your company build a positive reputation in the industry. Employees are usually proud of their employer and are happy to share positive experiences. This will make employees feel more attached to the company, which will increase retention and longevity. A successful employee advocacy strategy on LinkedIn will give your employees ready-to-share content and optimize their profiles to get the most attention possible.

Lastly

LinkedIn is a powerful social network. It can be used for employee advocacy and to drive leads. But, before you can make the most of it, you need a marketing strategy. That’s where a professional LinkedIn marketing strategy comes in handy.

StrategyDriven Online Marketing and Website Development Article | 5 Problems No SEO Expert Should Solve — And Why You Should Fix Them First

5 Problems No SEO Expert Should Solve — And Why You Should Fix Them First

Nowadays, relying on search engine optimization experts to improve your online visibility is a good business practice. Indeed, working with a professional SEO Company can positively affect your ranking in the search result pages, help drive more organic traffic to your website, and generate more leads. Your SEO strategy can be highly effective in maximizing lead generation. After all, SEO guarantees visibility on one of the most trusted brands in the world, Google. Being seen and found in Google search is a recipe for success.

Additionally, unlike advertising campaigns, organic leads coming through your SEO activities are “free”. While this doesn’t mean that a partnership with an SEO expert is pro bono, there are no advertising fees or cost per click with search engine optimization. Your SEO results can also help lower your advertising costs. For example, SEO-optimized pages decrease their average bid costs on Google AdWords. In other words, SEO can drive leads, increase brand awareness, and decrease other marketing expenses.

But it is important to understand that while SEO can be a highly effective strategy, it isn’t a miracle solution to solve all business problems. Here are 5 things you can’t expect from your SEO specialist.

#1. Figuring out the rest of your marketing strategy

An SEO partner focuses their energy on developing your SEO plan. When it comes to determining other marketing activities, your SEO contractor is the wrong point of contact. Indeed, high level marketing activities such as market data, marketing budget, or even marketing objectives will be defined by your business plan. Your business plan acts as a guiding map providing clarity on your business services, objectives, and strategy to achieve these goals. As a result, marketing will be determined at this level.

If you struggle with the creation of a coherent marketing strategy, it can be useful to reach out to a marketing strategist who can assist with this part of the business plan.

#2. Creating new content to inspire future products or services

While SEO-optimized content generation can be one of the services, your SEO copywriter will not provide content for a service or product that doesn’t exist. SEO-optimized content means that your SEO partner can help make your existing services and products more appealing to search engine platforms. The SEO copywriter is not a fiction novelist. They can’t invent what your services should be like.

If you need SEO content, you have to provide all the necessary information to your contractor, including:

  • What services you offer
  • Who your target audience is
  • What problem the services can solve
  • What your keywords are and which words you wish to rank for
  • How customers proceed to purchase or order
  • What your USP is (Unique Selling Proposition)


#3. Designing your website

Here’s an important distinction that many businesses fail to make. A website designer will develop the design and layout of your website, including the use of graphics, videos, and sounds.

An SEO expert can provide technical SEO improvements through the additions of schema markups, for instance, to your HTML. While many SEO specialists have a strong understanding of coding language to improve your SEO ranking, they do not utilize their coding know-how to upgrade the site’s layout or appearance.

If you wish to launch a new SEO-friendly website, you will need to plan a project that involves both web designers and SEO professionals.

#4. Managing your social media profiles

Social media managers are in charge of your social media presence. An SEO expert can provide support, such as creating tracking-friendly SEO URLs that can be shared on Twitter or Facebook. These links can make it easier to figure out where your traffic is coming from and which social media platform drives the highest conversion rates.

But the social media involvement for SEO stops right there. Creating engagement on social media and reaching out to your customers online is something you should entrust a trained specialist, aka a social media manager.

#5. Providing intelligence on the next market trends

Competition monitoring belongs to the regular tasks of an SEO contractor, as they track the ranking and keyword choices for your competitors. Yet, it is easy to confuse SEO monitoring and competition analysis at a business level. Your SEO agency is not designed to capture market intelligence about business choices and trends of your competitors. It is the task of a business and market analyst. The results observed can be used as part of a new business plan, which can affect your marketing strategy as a whole and your SEO activities in particular.

If you are going to make the most of your SEO activities, it is of the utmost importance to entrust experts with activities and strategies within their area of expertise.

StrategyDriven Online Marketing and Website Development Article, Do Content Creators and Influencers Need Legal Services?

Do Content Creators and Influencers Need Legal Services?

StrategyDriven Online Marketing and Website Development Article, Do Content Creators and Influencers Need Legal Services?Over the past ten years, social media has been a crucial part of marketing, and during the Covid-19 pandemic, this luxury platform has become essential for the economy’s growth.  As people sat at home bored, baking banana bread and whipped coffee, social media became the primary source of entertainment, with apps like TikTok dominating with over a billion active users.

Companies began using the platforms to build their business, through in-app purchases, the app’s algorithms, and live stream functions to advertise their products. As a result, there was a rise to a new form of solopreneurship through content creators.

Unfortunately, due to the blanket immunity offered to internet companies, it’s not unusual for a content creator to be misused by the company, experience plagiarism, or be cyberbullied by other content creators.

Types of Legal Services a Content Creator or Influencer Should Look For

Content creators and influencers have a top need for legal services as they are part of an industry that’s growing alongside the proliferation of social media networks. Working with different businesses and companies which differ in terms and conditions may lead to confusion when commercializing content.  For this reason, social media influencers and content creators should have a lawyer from a reputable law firm like DolmanLaw.com to help protect their growing brand. There are no one-size fits all legal services, but some areas of the law tend to be more relevant than others for content creators and influencers.

Below are the types of services a content creator or influencer should seek from a lawyer:

1. Intellectual Right Protection

Social media content creators have an exclusive opportunity to build an intellectual property portfolio, and by being in the spotlight through their work, one needs to be proactive regarding their intellectual property.

Some of the few areas content creators should pay much attention include:

  • Copyright protects the original workmanship, and the content creator can follow through with litigation against anyone infringing on their rights.
  • Rights of Publicity – This form of intellectual property protects people who are the actual brands; therefore, your image and likeliness cannot be used by a brand without your consent for any commercial activity.
  • Trademark – Content creators and influencers are not only exploited for their names, image, and likeliness but also for their valuable brand. For example, the 1.8 million followers of Minimalist Baker may not be aware of the person behind the account, but they recognize the brand.

2. Contracts to Perform Services

Hired content creators and influencers provide third-party services to promote goods or services. Therefore, an influencer inherently expects compensation for the value added to the third party.

An influencer must ensure there’s a written contract before engaging with a third party for monetary gain to have legal protection in case things go awry. Oral agreements may feel valid but difficult to enforce due to the lack of evidence.

When drawing a contract, have a lawyer present to help you analyze, review, and negotiate each clause. A contract has three main elements, an offer, acceptance, and consideration. Hence, as a content creator, play an active role during the negotiations to understand the parties involved, compensation, exclusivity, licenses, agreed to services, post requirements, breach, and moral clause.


Do Content Creators Need Legal Representation?

Social media may seem all fun, but the laws around it are not, and with new online business opportunities comes more exposure. Having legal counsel on your side will protect your brand and hold anyone legally responsible in case of a breach or harassment.

Content creators and influencers should be cautious about understanding their governing laws related to their profession of posting content for public consumption to avoid lawsuits and giving out misguided information.

StrategyDriven Professional Development Article | How To Reinvent Yourself After A Divorce

How To Reinvent Yourself After A Divorce

StrategyDriven Professional Development Article | How To Reinvent Yourself After A Divorce1. Breathe

The first thing you need to do is breathe. You will have to take some time to adjust to your new normal. When you go through a divorce, it will be like going through mourning until you can reach acceptance. When you feel overwhelmed, you should simply stop whatever you’re currently doing, close your eyes and take a few deep and slow breaths.

Remember, divorce is certainly a roller coaster ride that is filled with emotional distress. This is the case even if you were the one who asked for it to begin with. Divorces typically feel like failures and you will likely start doubting yourself. However, what happened yesterday is now in the past and tomorrow, you will be faced with a new day and new opportunities. Unfortunately, 50% of marriages do come to an end and result in divorce. It is simply something that happens.

2. Remain Present

It is important to always strive to learn from your past mistakes. It is also a bad idea to live in the past. If you keep thinking about the past, then you won’t be able to see what is currently happening. The most important time is always right now, wherever you are.

Of course, your history will always form a part of you, but it is not the entirety of you. Make sure that you turn the next page of your life and try to live within each current moment. Don’t allow your past to imprison you. If you are having issues with getting over your ex-partner, you should try a variety of wellness tools, therapy etc.

3. Enjoy Your Freedom

When a marriage breaks down and it ends in divorce, you will feel many different things. However, you should also feel a sense of freedom and liberation. Be sure to actually enjoy it! Now, you won’t have anyone preventing you from living in whatever way that you truly desire. You can now do everything you desire, even the things that you stopped doing because of your ex.

Additionally, you can explore all of the things you would like to do. You can start by trying new things. This can mean skydiving, going on an adventurous road trip, visiting another country or even moving to a new country. There are literally no limits! You also don’t need to rush and get into another relationship. You should take some time to enjoy being single. Consider that within this country, there are 30 million single people who live on their own.

4. Rediscover Yourself

There is no better time than right now than to dive deeper into yourself and explore the other parts and versions of yourself. When you get a divorce, it is another chance to start your next chapter as a better version of yourself. Consider who you used to be before you got married. Think about all of the things you went through and experienced and how much stronger and wiser you are now. You are likely a lot more aware of what you truly desire and what you don’t want. Take some time to appreciate who you are right now and prioritize yourself.


5. Change Things Up

Did you ever want to change how you look or get a new haircut? If so, then you should definitely explore that. When you change how you look, it can certainly change how you feel. You can change your hairstyle, the type of clothes you wear, your makeup, jewelry and you can even change your weight!

6. Become Healthier & Update Yourself

If you neglected yourself in the last couple of years while being married, then this needs to change. You should visit your local hair salon or barbershop to get a new haircut. Next, consider changing up your fashion and wardrobe. You should also consult a nutritionist as well as a personal trainer or even a yoga teacher who can help you with your diet as well as physical health. If you have always wanted a smaller bust try Skin Works breast reduction.

When working out, be sure to create goals that are achievable. Once you stick to your diet and exercise program, you will definitely see and feel a change in your body. It is also a good idea to start hiking, walking etc. When you actually start to look and feel your best, you will be better able to reinvent yourself.

7. Start Dating

When you are ready, you can start to date. This may seem a bit scary, especially if you haven’t been on a date in a long time. However, don’t worry about it as there are millions of people in the same boat as yours. You can start to talk to people on social media and online dating apps like tinder.

With that said, you should be careful when meeting people online. This is because there are many scammers and predators online. So, if you like someone that you’ve met online, be sure to do a background check on them so that you’re protected.