Value of Evaluating Business Operational Performance

/in /by

Does your organization need to improve its performance to remain competitive? Do you have a process to continuously identify the most value-adding improvement initiatives that will keep you ahead of the competition at a cost you can afford?
 

A lot of business leaders recognize a need to continuously improve their organization’s performance but either haven’t established a formal program to do so on an ongoing basis or worse yet, just don’t know how.

At StrategyDriven our experience working with leading companies around the world reveals that a formally defined, well-funded, and effectively executed business performance assessment program is the centerpiece for continuous performance improvement. Through this program, the business leaders we work with have enhanced productivity, reduced costs, and raised revenues by double and triple digit percentages.

Our Value of Evaluating Business Operational Performance video describes how to calculate the financial benefit of having a business performance assessment program that enables you to identify the actions needed to make your organization’s performance rise above the rest.

Business Performance Assessment Programs play a key role in the identification of value-adding performance improvement opportunities that will keep your company on top. If you don’t have such a program or are looking for ways to improve the value of your business performance assessments, register for StrategyDriven’ FREE Maximizing the Value of Business Performance Assessments video series. In this free, five part video tutorial, we’ll show you how to optimally synthesize your organization’s data into actionable performance improvement information.

Register for StrategyDriven’s FREE Maximizing the Value of Business Performance Assessments online training series

About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Common Business Performance Opportunities

/in /by

In today’s hyper competitive marketplace, no leader can afford to see his or her organization’s performance remain stagnant or, worse yet, decline. It’s become an imperative as well as a customer expectation that your company’s performance continually improve no matter what business you’re in.

Yet it can be exceedingly difficult for a business leader to pinpoint the performance improvement opportunities enabling his or her organization to achieve its fullest potential.

At StrategyDriven, we’ve had the privilege of helping leading companies around the world improve their performance. Based on this experience, we’ve identified several common performance improvement opportunities associated with the organizational, process, and technology areas that you can look for and implement within your organization to improve overall performance.

Our Common Business Performance Opportunities video explores the organization, process, and technology challenges frequently preventing the achievement of superior business performance.

Business Performance Assessment Programs play a key role in the identification of value-adding performance improvement opportunities that will keep your company on top. If you don’t have such a program or are looking for ways to improve the value of your business performance assessments, register for StrategyDriven’ FREE Maximizing the Value of Business Performance Assessments video series. In this free, five part video tutorial, we’ll show you how to optimally synthesize your organization’s data into actionable performance improvement information.

Register for StrategyDriven’s FREE Maximizing the Value of Business Performance Assessments online training series

About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Four Phases of High-Quality Business Performance Assessments

/in /by

Business performance assessments are conducted in a series of phases: Identify, Plan & Schedule, Execute, and Close-out. Associated with each phase is a collection of principles, best practices, and warning flags aiding the identification, communication, and acceptance of value-adding, self-critical performance improvement opportunities.

Assessment Phases

  • Identify Phase: The Identify Phase starts the business performance assessment process by defining the broad parameters within and by which the assessment
    will be performed.
  • Plan and Schedule Phase: The business performance assessment process continues with the Plan and Schedule Phase during which the specific assessment activities – document reviews, personnel surveys, activity observations, and individual interviews – to be performed are identified and scheduled.
  • Execute Phase: The Execute Phase is at the center of the business performance assessment process. During this phase, assessors gather and analyze data from a number of sources to identify performance improvement opportunities.
  • Close-out Phase: The Close-out Phase marks the end of the business performance assessment process. Performance improvement opportunities are captured within the corrective action program and assessment documentation is properly cataloged.

As illustrated by StrategyDriven’s Information Development Model, business performance assessments belong to the third tier of performance data refinement. Performance reports at this level benefit from human intelligence added to supporting data during: initial data synthesis, basic trend identification and analysis, multi-trend synthesis, and basic model application. It is the infusion of human knowledge and experience at these points that makes these assessments broadly integrated and highly insightful.

To learn how to maximize the value of your business performance assessment efforts:

Register for StrategyDriven’s FREE Maximizing the Value of Business Performance Assessments online training series

About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Four Types of Business Performance Assessments

/in /by

Business performance assessment programs are comprised of periodically scheduled and event driven assessments. Because these assessments are not performed on a continual basis, they are inappropriate for the monitoring of rapidly changing conditions. Circumstances for which periodic and event driven assessments are performed can be described as:

Scheduled Assessments

  • Foundational: assessments occurring at a given frequency within a defined time interval typically focused on core business risks, operational goals, and organizational values. These assessments target those critical organizational functions and characteristics which present significant risk, must be performed with precision, or require continuous improvement to maintain marketplace competitiveness
  • Situational: assessments targeted at specific high-risk activities to ensure risk mitigating behaviors and mechanisms are present during these critical times. These assessments include reviews of the integrated training, execution, and follow-up improvements associated with these events

Unscheduled Assessments

  • Even-based: assessments performed after a significant performance expectation violation that sets a dangerous precedent or causes significantly adverse impacts to the organization. The assessments scans a broad number of organizational groups, especially those performing similar operations to that group in which the violation occurred, so to identify the extent of condition of the undesired deviation and to broadly reinforce adherence to proper management standards. Note that the self-assessment and corrective action programs should also be examined to determine why precursor deviations were not identified and corrective action taken prior to the event’s occurrence
  • Random: assessments reinforcing desired behaviors performed at the discretion of the self-assessment program manager and/or senior organization leaders. Such random assessments reinforce with employees the need to be ever vigilant to the adherence of workplace standards because their compliance is monitored at all times

As illustrated by StrategyDriven’s Information Development Model, business performance assessments belong to the third tier of performance data refinement. Performance reports at this level benefit from human intelligence added to supporting data during: initial data synthesis, basic trend identification and analysis, multi-trend synthesis, and basic model application. It is the infusion of human knowledge and experience at these points that makes these assessments broadly integrated and highly insightful.

To learn how to maximize the value of your business performance assessment efforts:

Register for StrategyDriven’s FREE Maximizing the Value of Business Performance Assessments online training series

About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

StrategyDriven Releases a Turnkey Business Performance Assessment Program

/in , /by

StrategyDriven’s turnkey Sevian Business Performance Assessment Program provides business leaders with an immediately implementable process for performing in-depth evaluations of organizational performance.
 
Sevian Business Performance Assessment ProgramStrategyDriven released its Sevian Business Performance Assessment Program providing business leaders with an immediately implementable process for performing in-depth evaluations of organizational performance. The assessment program contains fully developed process procedures, forms and templates, performance metrics, how-to guides, and a library of best practices.

“The Sevian Business Performance Assessment Program exemplifies StrategyDriven’s commitment to providing business leaders with high-quality, affordable solutions,” explains Nathan Ives, StrategyDriven’s President and Chief Executive Officer. “Our assessment solution embodies decades of experience in the evaluation of organizational performance; tested methods that have supported an unparalleled amount of performance improvement at companies both large and small.”

“In 2014 alone, Sevian Business Performance Assessments identified over $200 million in people, process, and technology improvement opportunities at four client companies,” continues Karen Juliano, StrategyDriven Vice President in charge of Sevian Business Program development. “Not only is this program cost effective to implement, but it yields real and immediate benefits.”

The Sevian Business Performance Assessment Program was developed based on decades of experience managing and improving complex business operations. This program was further enhanced through the first-hand performance benchmarking of leading companies throughout the world.

Sevian Business Performance Assessment Programs are fully customized to reflect client organization structure, positional titles, and common business terms. Each program contains all the components necessary to implement a fully mature program on day one – truly enabling

turnkey performance excellence. Supported by world-class software applications (optional), the program package includes:

  • Program Introduction establishing the framework for immediate program implementation, effective execution, and long-term governance.
  • Program Procedure containing specific step-by-step process procedures that are fully human factored to ensure consistent, accurate program execution.
  • Program Execution Guides providing detailed information on how to optimally perform major assessment activities including the use of program forms and models.
  • Program Principles, Best Practices, and Warning Flags elaborating on those core elements necessary for consistently superior program and process performance.

To ensure implementation success, Sevian Business Advisors provide onsite training and execution support when delivering the turnkey program.

The Sevian Business Performance Assessment Program is being implemented by StrategyDriven’s clients, including some of the world’s largest companies. Complete information regarding the Sevian Business Performance Assessment Program is available at: www.strategydriven.com/sbpap.