Corrective Action Program Best Practice 26 – Follow the Process, Not Just Your Memory, From Screening to Resolution

A condition report comes in regarding a pump seal with a slow leak. It’s minor-looking, and the screener has seen dozens like it. Confident this is routine, he/she waves it through without assigning a trend code, without checking whether the same seal issue has shown up elsewhere in the plant or fleet, and without flagging […]

The Operational Handover: How to Transition Smoothly as a New Business Owner

The vast majority of acquisition deals that don’t come to fruition dissolve in the first three to six months after signing on the dotted line, but before the ink dries on the check. On paper, it can often seem logical why the acquisition is a good fit.

Lead Retrieval at Events: What Sponsors Actually Complain About (And How to Fix It)

Booth traffic gets blamed for a lot of sponsor dissatisfaction that has nothing to do with traffic. A sponsor can work a packed booth for three straight days, scan two hundred badges, and still walk away from the event feeling like it wasn’t worth the renewal. Not because nobody stopped by.

HVAC Preventive Maintenance vs. Reactive Repairs: Which Costs More Over Time?

HVAC preventative maintenance is planned service performed on a regular schedule to keep equipment operating properly and to identify developing issues before they interrupt operations.

Corrective Action Program Best Practice 25 – Check for Duplicates Before You Create a New Condition Report

Three different shifts submit condition reports on the same leaking valve within a single week — each written by someone who has no idea two colleagues already reported it. The maintenance team ends up scheduling three separate work orders for one repair, this month’s trending report shows three “issues” where there was only one, and […]

Why Senior Executive Hires Fail When Authority Doesn’t Move With the Title

A surprising number of senior executive hiring failures begin before the candidate is selected.

The company has defined the experience it wants, the compensation it will pay and the results it expects. What it has not defined is which decisions it is actually prepared to transfer.

What Growing Companies Should Know Before Choosing a Training Provider

Picture a mid-sized business in Perth doubling its headcount over eighteen months. New managers are stepping into leadership roles, new employees need to become productive quickly, and the founder is beginning to realise that the informal training approach that worked for a team of fifteen may not be enough for a team of fifty.

Corrective Action Program Best Practice 24 – Run One Corrective Action Program, Not a Dozen Shadow Trackers

You ask your maintenance supervisor how many open equipment issues the plant is carrying. He checks the CAP database: fourteen. Then you ask the shift lead the same question, and she pulls up a shared spreadsheet with twenty-three items — nine of which never made it into the official system at all. Down the hall, […]

Why Remote Legal Support Roles Are in High Demand Right Now

What is driving more law firms to choose remote legal support over traditional in-office hiring? For many firms, remote legal support offers a practical way to handle growing workloads without immediately taking on the cost and commitment of another full-time office employee.

Corrective Action Program Best Practice 23 – Designate Workarounds, Burdens, and Deficiencies Before They Hide in Your Backlog

Your condition report backlog has four hundred open items. Somewhere in that list is a valve packing leak that’s purely cosmetic, a temporary jumper that’s been “temporary” for eight months, a control room indicator that reads two degrees high, and a procedure step operators quietly skip every shift because it doesn’t actually work as written. […]