Posts

Enhance Leadership Qualities Of Managers At Work

StrategyDriven Management and Leadership Article | Leadership QualitiesAt the managerial position, leadership qualities are extremely essential because managers are in charge of building and leading a good team. Managing a team and making them work towards a common goal, comes with a lot of challenges and these challenges require good leadership skills to overcome.

While some people are born with great leadership skills, they still need training on how to showcase and execute these skills. So, it becomes very important to have regular training for managers at work, to keep their leadership skills fresh and growing. Workplace is a dynamic space, so it’s important that managers are given regular training to enhance their leadership qualities from time to time.

Here are some activities which can be conducted to enhance leadership qualities at work.

1. Resistance Dealing Workshops

Companies should organise workshops by professionals who can throw light on how to tackle resistance at workplace, whether it’s from clients or team members. Managers should be trained how to keep their calm and handle conversations that might be uncomfortable and resistive in nature.

2. Team Building Activities

There are plenty of team building games and activities that can help managers enhance their leadership skills. Organisations should conduct regular corporate events and activities that will get the entire team together for some fun games and activities, which will not only help build a good team, but also help leaders play their role better.

3. Recognition and Appreciation

How should leaders decide which employee deserves recognition and appreciation? Managers should be trained on how to recognise and reward talent and appreciate their employees for their hard work. Managers should be asked to give recognition and rewards to an employee at regular intervals, so that they can understand their team better and push them to do better, hence playing the role of motivating leaders.

4. Creativity Workshops

This is a great exercise for teams and their leaders. Creativity always makes way for better ideas at work. Everybody needs a push to get their creativity flowing. Conducting workshops, games and activities that would stimulate creativity can help leaders and their teams in enhancing their creativity and increasing their work productivity.

5. Sharing Tips

The best way to get new tips on effective leadership is to hear it straight from other leaders. Conduct a forum where leaders of different teams get together and share their leadership experiences. They can share instances of tough leadership challenges and decisions. This would give insight and helpful tips to other managers of the same organisation on how to deal with similar situations.

6. Coaching

There are many coaches who are experts in leadership building. Bringing in a leadership coach for some one-on-one lessons in leadership can give managers some great teachings about leadership. This will also give managers the chance to discuss specific instances of leadership with their coaches and enhance their skills.

7. Dreams Of The Leaders

Leaders spend most of their professional lives making the dreams of their employees come true, forgetting that they have dreams too, buried under the pile of emails. Companies should encourage leaders to dream of their growth too. This would boost their confidence, motivate them to do better and grow. Companies should hold events where they discuss and motivate the leaders of the organisation to dream big and work towards their personal and professional future.

Conclusion

It’s important to motivate team members to work together and work better, similarly it’s important to motivate team leaders to lead better and lead more. Leaders need to grow as well to build better and lead bigger teams. This is extremely important for companies that want their leaders to progress and grow in their company. Investing in leadership skills of managers will ensure better teams which will ultimately lead to better work productivity.

The Big Picture of Business – Each Role Matters. The Value of Support Staff

StrategyDriven Big Picture of Business ArticleEvery person in the company matters to its success. Every job is important, as is filling them with the best people for each job. The art and skill of being great support staff is a cornerstone of business success.

From pop culture, think of the great role models that we grew up watching:

Della Street was the loyal secretary to Perry Mason. She knew what everyone was thinking and was the glue to the cases. She was the model for executive assistants and office managers everywhere.

The CEO is made stronger with a good C-suite team. Ed McMahon was TV’s premier second banana. He worked as assistant, announcer, commercial pitchman and sketch narrator to Johnny Carson throughout their 29-year run on NBC-TV’s “Tonight Show.” They had previously worked together on a game show, “Who Do You Trust” on ABC-TV. Bandleaders on the late-night are vital #3 characters on the show, including Doc Severinsen, Skitch Henderson, Paul Shaffer and The Roots band.

The movie star heroes had buddies to help them navigate the adventures. John Wayne and Roy Rogers had Gabby Hayes. Gene Autry had Pat Buttram.

TV show stars had great support casts. Lucille Ball and Desi Arnaz had Vivian Vance and William Frawley as Ethel & Fred Mertz. This historic teaming became the formula for most other TV sitcoms. Shows like “The Mary Tyler Moore Show,” “30 Rock,” “The Office” and others had expanded ensemble casts.

Some performers made careers as supporting players. Ann B. Davis was Schultzy on “The Bob Cummings Show” and Alice on “The Brady Bunch.”

Back characters on TV shows included restaurant and bar operators, where the stars went top relax. There were friendly, familiar places such as Cheers bar, Arnold’s Drive-In on “Happy Days,” the Krusty Krab on “SpongeBob Square Pants,” Dale’s Diner on “The Roy Rogers Show” and other homey places. In the business world are those staff people who make us feel more like family. Therefore, our loyalty to the company rises, and we are more productive.

Still other back characters bring cohesion to the enterprise. On “Gilligan’s Island,” those glue-adhesive characters were the Professor Roy Hinkley and Mary Ann Summers. Those vital employees in the business world might include the IT guy, the receptionist, the mailroom manager, the ethics adviser and the secretary to the Board of Directors.

Great executives know the value of crediting support figures for the business success. Lt. Columbo was always quoting his wife as basis for testing hypotheses, though the character was never shown. Newspaper publisher Perry White was always upstaged by his employees, notably Clark Kent/Superman. Al Roker does the weather on “The Today Show,” and he is also the motivating segment host as well. Nobody turns letters like Vanna White, making her essential to the legacy of “Wheel of Fortune.”

And then there were those mentors behind the scene who were responsible for lots of creativity. The Beatles had George Martin as their producer. Steven Spielberg had John Williams as music composer for his films.

A host of people make the CEO look good. Further, they transform the company to greater plateaus. Warmly recognize the contributions of executive assistants, trusted advisers, mentors, support staff, hier apparents, adjuncts, vendors and outside stakeholders.

Here are some characteristics of support personnel and rising stars who will make it as professionals and business leaders:

  • Act as though they will one day be management.
  • Think as a manager, not as a worker.
  • Learn and do the things it will take to assume management responsibility.
  • Be mentored by others.
  • Act as a mentor to still others.
  • Don’t expect status overnight.
  • Measure their output and expect to be measured as a profit center to the company.
  • Learn to pace and be in the chosen career for the long-run.
  • Don’t expect that someone else will be the rescuer or enable you to cut corners in the path toward artificial success.
  • Learn from failures, reframing them as opportunities.
  • Learn to expect, predict, understand and relish success.
  • Behave as a gracious winner.
  • Acquire visionary perception.
  • Study and utilize marketing and business development techniques.
  • Contribute to the bottom line, directly and indirectly.
  • Offer value-added service.
  • Never stop paying dues and see this continuum as “continuous quality improvement.”
  • Study and comprehend the subtleties of life.
  • Never stop learning, growing and doing. In short, never stop!

About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

The Big Picture of Business – Ethics… Good for Business

StrategyDriven Big Picture of Business ArticleIn order to succeed and thrive in modern society, all private and public sector entities must live by codes of ethics. In an era that encompasses mistrust of business, uncertainties about the economy and growing disillusionments within society’s structure, it is vital for every organization to determine, analyze, fine-tune and communicate their value systems.

Corporate Responsibility is more than just a statement that a committee whips together. It is more than a slogan or rehash of a Mission Statement. It is an ongoing dialog that companies have with themselves. It is important to teach business domestically and internationally that:

  1. We must understand how to use power and influence for positive change.
  2. How we meet corporate objectives is as important as the objectives themselves.
  3. Ethics and profits are not conflicting goals.
  4. Unethical dealings for short-term gain do not pay off in the long-run.
  5. Good judgment comes from experience, which, in turn comes from bad judgment.
  6. Business must be receptive–not combative–to differing opinions.
  7. Change is 90% beneficial. We must learn to benefit from change management, not to become victims of it.

Corporate Responsibility relates to every stage in the evolution of a business, leadership development, mentoring and creative ways of doing business. It is an understanding how and why any organization remains standing and growing…instead of continuing to look at micro-niche parts.

Integrity is personal and professional. It is about more than the contents of a financial report. It bespeaks to every aspect of the way in which we do business. Integrity requires consistency and the enlightened self-interest of doing a better job.

Financial statements by themselves cannot nor ever were intended to determine company value. The enlightened company must be structured, plan and benchmark according to all seven categories on my trademarked Business Tree™: core business, running the business, financial, people, business development, Body of Knowledge (interaction of each part to the other and to the whole) and The Big Picture (who the organization really is, where it is going and how it will successfully get there).

One need not fear business nor think ill of it because of the recent corporate scandals. One need not fear globalization and expansion of business because of economic recessions. It is during the downturns that strong, committed and ethical businesses renew their energies to move forward. The good apples polish their luster in such ways as to distance from the few bad apples.

Corporate Responsibility means operating a business in ways that meet or exceed the ethical, legal, commercial and public expectations that society has of business. This is a comprehensive set of strategies, methodologies, policies, practices and programs that are integrated throughout business operations, supported and rewarded by top management.

Corporate Sustainability aligns an organization’s products and services with stakeholder expectations, thereby adding economic, environmental and social value. This looks at how good companies become better.

Corporate Governance constitutes a balance between economic and social goals and between individual and community goals. The corporate governance framework is there to encourage the efficient use of resources and equally to require accountability for community stewardship of those resources.

As part of strategic planning, ethics helps the organization to adapt to rapid change, regulatory changes, mergers and global competition. It helps to manage relations with stakeholders. It enlightens partners and suppliers about a company’s own standards. It reassures other stakeholders as to the company’s intent.


About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

The Big Picture of Business – Wisdom From the Disasters, Recovery Through Compassion and Resilience

StrategyDriven Entrepreneurship ArticleThe month of September saw natural disasters. In times of crisis, people came together to help each other.

Forces of nature: from disasters came citizens with noble hearts and a willingness to serve others. Young people sought to help, thus inspiring lifelong commitments to community stewardship. The beacons of light came from caring people, corporate contributors and a spirit of goodwill.

Wisdom from hurricanes and natural disasters: Bring your hearts and your hands. The worst disasters bring out the best in caring, compassionate people.

Hurricane storms do not redefine who communities are… they make communities stronger. Volunteers are the glue to resilient communities. In rebuilding after hurricanes, don’t just build the way it was. When there are tragedies, there will always be helpers. Heroism emerging from Harvey and Irma.

The more we do for others, the more we feel the “potlache” of giving to others. Natural disaster stages: Warning, hit, search and rescue, recovery, rebounding, analysis, flood prevention planning, learning from crisis, community development.

Commit to a program of volunteering. Heart warming scenes of neighbors helping each other in disaster spark the passion of citizens to contribute further. Ongoing community needs for volunteers are supplied by Volunteer Houston: http://www.volunteerhou.org. This is the central contact, as they work with hundreds of non-profit organizations in the greater Houston area, ascertaining needs and scheduling volunteers. Volunteer Houston gave me their Lifetime Achievement Award two years ago. To volunteer statewide in Texas, OneStar Foundation is the coordinating entity: http://onestarfoundation.org.

Houston Strong motivational campaign launched. It embodies resilience, rebounding from disaster, teamwork and volunteer spirit. Other memorable campaigns have included: Houston Proud, Texas Cares, Clutch City, H-Town, The City With No Limits, Houston’s Hot, Magnolia City, Bayou City, Energy Capitol, Space City, Texas Sesquicentennial, Texas State of Mind, Don’t Mess With Texas, Spirit of Texas. There were classic radio jingles: “My Home Town” and “Sounds of the City.” And there was “Houston Legends,” my seventh book, a comprehensive city history that inspired community forums, volunteer recognition and nostalgia.

George R. Brown would be so proud that the convention center bearing his name would temporarily house flood victims. He was a community leader and would be warmly greeting the citizens if he were here today. I knew Mr. Brown in the 1960s and 1970s, first as friends of President Lyndon B. Johnson, then later serving together on charity boards. His favorite accomplishments included the establishment of intercity educational and daycare programs. He was born in Belton, TX, joined the U.S. Marines in World War I and co-founded the construction firm Brown and Root. Pictured, GRB and brother Herman Brown. GRB and LBJ.

There are 23,000 non-profit organizations in the greater Houston area, in action to assist flood victims and citizens in need. Many other cities are sending rescue vehicles, supplies and volunteers. Kudos to friends and community supporters. Volunteers are always to be thanked for their service. In crises and other times, neighbors help each other.

In recovery from the disaster weather crisis, it is important to honor volunteers for their service. The more we do, the more we feel the “potlache” of giving to others.

Realities of giving and charity:

  • Ego charities benefit the organizers.
  • Celebrities often get duped into promoting causes.
  • Charitable involvement is not a game or contest.
  • Most companies give to communities.
  • Cause-related marketing is a good thing.
  • Some companies use “philanthropy” as a marketing scam.

Best advice to You, the Humanitarian:

  • Give generously.
  • Pick causes about which you are passionate.
  • Serve causes which serve many.
  • Your time is your most valuable commodity.

We’re a very giving society and want to make a difference. Companies making donations should be recognized. Human caring and hours of their volunteer service are what matters most. After the crisis, many unsung heroes render glorious service behind the scenes, where it matters.

Love and respect to the humanitarians.


About the Author

Hank MoorePower Stars to Light the Business Flame, by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. It is a compendium book, containing quotes and extrapolations into business culture, arranged in 76 business categories.

Hank’s latest book functions as a ‘PDR of business,’ a view of Big Picture strategies, methodologies and recommendations. This is a creative way of re-treading old knowledge to enable executives to master change rather than feel as they’re victims of it.

Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes, Kindle, and Nook.

3 Ways of Taking Better Care of Your Team

As a business owner, it’s up to you to make sure that your employees thrive. Without them, your business would certainly not be where it is today – and, unless you take proper care of them, you might see them move elsewhere.

They could end up with one of your competitors instead, for example, which ensures them the kind of success that you could have enjoyed.

That’s why the best of kind of business owners focus on taking care of what really matters: their human resources. Here is a handful of ways on how you can do exactly this and be a great leader and boss for your team.

StrategyDriven Talent Management Article
 
#1 Be available

Being a great boss means that you’re not going out of your way to stay above your employees. If you’d prefer not to be liked by your team, however, this is probably the best way to go. Well-liked leaders know that getting to know them and being friendly means that they’re going to feel a bit more appreciated and liked.

Plus, it’s a good rule-of-thumb, in any way, if you want to be liked as a person in general.

Although business owners and managers usually have a lot to do, it’s actually all about the little things. Being available doesn’t mean that you constantly have to attend to their needs and keep an open door; it just means that you should try to stop for a chat every now and then.

Besides, everybody knows that the best kind of ideas and the most insightful conversations happen around the coffee machine these days. Chat with your team, talk about what they’re up to, and take an interest in their personal lives as well – that way, you won’t just be a well-liked manager, you’ll also be the go-to person for gossip around the office.

#2 Encourage learning on the job

While some people join your team and think they already know everything there is to know, others are aware that they should try to continue to learn. These are the people you should pay a bit of extra attention to as they might be very valuable to your company.

First of all, they’re showing motivation and drive by wanting to learn more – and, secondly, the knowledge they soak up will help your company to thrive and prosper as well. It’s not always that easy for employees to know where to start, though, and even if they mention that they’d like to learn a bit more, they might not know how to do it.

This is where your great management skills come in. Give them the tools to learn and they will definitely grab the opportunity if they’re serious about furthering their knowledge.

StrategyDriven Talent Management Article
 
There are many ways to do this, though, and it all depends on what they need to learn. If you’re taking onboard new employees or launching a whole new branch, it could be a good idea to get in touch with a virtual reality studio so that they get an in-depth understand of what their new surroundings will be like.

This is an investment that will continue to benefit you, by the way, as you can use the virtual reality video to introduce every new employee on your team. That way, they’re going to be properly informed by the time they start working – and you save both time and money on having to train them.

Another benefit to this is that you might get better results from them, in the beginning, than you would have had without the video. When they are able to immerse themselves during the training and get a real understanding of what they’re up against, it suddenly won’t feel that overwhelming when they start the job.

On the other hand, you might have a seasoned employee who wants to become a better public speaker or a better leader for their department. Treat your team to a seminar on public speaking, for example, or send them off for a course – their increased knowledge will definitely benefit your company as well.

#3 Reward hard work

Some employers seem to forget that hard work should be rewarded. You don’t have to praise individual employees in front of the whole team, though, rather than treating your entire team to some rewards when they’ve worked well together.

Take them out for a lunch on the company, for example, give them a gift card to show your appreciation, or do something fun together as a team. The idea is that you want to build a team that is strong together while also making sure that their hard work is being noticed.

Teams that are rewarded together tend to stick together as well – and, that way, you won’t have to look for any replacements too often. Think about other ways you can make sure that you’re attending to their needs as well; flexible working hours is proven to boost both productivity and motivation so it should be just what your team needs.

By getting to know them properly and understanding their personal lives as well, you’ll be able to point out who needs these flexible working hours more than others. Working from home is a great way of showing them that you understand how important their lives outside of work is, and they will definitely appreciate you more for it.

Although all of the great things you do for your employees is to make sure that your business continues to prosper, the key to being a good boss is actually to be friendly and empathetic. It might not be your ideal version of a boss, but it is your employees’ ideal version – and, at the end of the day, that’s what really matters.