Leading a team is a big responsibility and there are key factors to remember. Building a strong and productive workforce takes time and effort and can be the difference between a successful company and a failing one. How can you ensure you’re a leader that contributes to a positive outcome?
Set an example
Most people understand that the best way to lead is by example, but how exactly can you do that? Modelling how you want your team to perform and behave in the workplace is crucial. Creating the right work ethic involves being willing to work hard and do some of the same jobs you ask of others. Your team will watch how you behave and communicate and will replicate their leader. Setting an example will enable you to solve staff issues when they arise, safe in the knowledge you have set a boundary giving you the freedom to reprimand them if needed.
You should also follow good timekeeping if you expect your team to follow suit. If you’re training a member of staff and they accompany you to client meetings, always ensure you leave plenty of time to get to your destination. If you live in London and need to catch a flight to attend a seminar or meet a client, you can pre-book in advance, at a time and place that suits you, a taxi to Heathrow to get you across London in time for your flight. Examples of good punctuality, professional attire, and excellent preparation will encourage your workforce to take their responsibilities seriously and give 100% effort. Client satisfaction is vital for any business to run successfully.
Provide Excellent Training
It’s hard to expect a team to produce results if they are unsure of the responsibilities and tasks assigned to them. Investing in good quality training will help employees grow in knowledge and enable them to be more productive in their work. They will perform better and their confidence will increase hugely. It will also help them appreciate you as a leader and help them feel valued. Employees who have access to training will be able to upskill in the workplace providing flexibility and the ability to switch staff between tasks, and cover for others when needed.
Continued development can also help staff come up with ideas that benefit the business. New knowledge sparks ideas, and a renewed sense of creativity can form a collaborative team spirit.
Positivity is contagious so leading with a positive attitude is imperative for staff morale. Adopting a positive problem-solving approach will encourage the team to remain upbeat. A positive leader will motivate his team, and as a consequence, they will accomplish much more than a downbeat one. Focusing on your wellbeing will help help you stay focused and give you the energy to help others and get the best out of them.
Communication is the lifeblood of any relationship, and it’s no different at work. Communicating effectively with your team will help you build strong professional relationships and help employees feel valued. Make time for staff that request to see you and always treat them respectfully and with compassion. Always be a good listener and hear what your employee is saying without jumping in with a solution. Staff are more likely to come to you with issues affecting the business if you are approachable and understanding.
Leading a team is a privilege, and caring for them appropriately and setting a good example should be a priority for the long-term success of the company.