You Need HR Services – Here’s Why

StrategyDriven Managing Your People Article |HR Services|You Need HR Services - Here's WhyDid you know that there are over 30 million businesses in the US right now that hire almost 60 million people? Small businesses are popping up all over the place and those small businesses are employing people to work within their walls. While large enterprises are still sweeping through and making a name for themselves, it’s smaller businesses that need some help with human resource issues as they crop up.

Small businesses are facing some of the biggest challenges in-house than bigger businesses, and they are often on a very steep learning curve. Outsourcing issues you might have with contracts and employee separation agreements is important and you will find that HR issues like payroll disputes are often better left to experts. An outsourced agency could be the support you need, and understanding what they can do for you will help. If you are operating a small business, the best thing that you could do is to check out whether you need outsourced HR services in the first place. You might not even think that you need a human resources department, but if you’re hiring people, you need someone to manage them. You’re the owner and you should be considering keeping up with your regular business practices.

The last thing that you want to do is leave things up to chance. Your employees can be your best asset and below, we’ve got a list of reasons you need to have HR services to help your business.

    1. Reducing your overheads. Did you know that a HR department can help you to reduce your overheads? HR departments often increase your staff, which means that you have to have more desks, more technology and more space for documents. If you outsource your HR services, you’re going to save on this and still get an excellent service. Great HR departments outside your business are going to help you to save money in the long term. The costs can vary when you pay an agency, so shop around and get the right one.
    2. Attracting employees. A big red flag for the best talent out there is a business that has no regular processes in place to make sure they are protected. A HR department is one that will ensure that your staff are happy, protected and able to continue their work. If you’re not experienced in recruitment, you don’t have to be. You can have the experts doing the job for you and this will help you to attract the best talent. Their onboarding processes are going to be targeted, too, which will help you to bring on the best people.
    3. Training. You know that your business works with you at the helm; it’s why you’re the owner. If you want to ensure that your business training and education works well with your employees, contact a HR agency outside the business. Training may not even be a huge part of your business but it also doesn’t have to be. It can pay to outsource this as training isn’t cheap!
    4. Policy development. It’s not easy to develop a range of employee policies, especially if you’re not aware of the law. You can hire an expert to do this for you, though, and they can work with you to come up with employee separation agreements and working contracts that will be used across all departments. The right HR services can help you to develop policies that suit your business and what you need.
    5. Coping with risks. There are some things that can be a liability in businesses and you might not know all of them. It’s okay if you don’t; that’s why you have external HR resources to help. You might not know much about labor laws, but your HR expert will. There are plenty of laws like this that are out there and these change all of the time. The best thing to do here is to have a trained professional handle it all for you and keep up with them – so you don’t have to.
    6. Payroll issues. One of the biggest HR issues is payroll! People not getting paid, people not getting the right perks and benefits and trying to get what they are contracted to get is important. Your HR service can handle this for you because you don’t need to let this slip through the cracks. You have to stop what you’re doing so that you can deal with difficult issues, but if you hire a HR expert, you’re going to be able to avoid this and let someone else handle it. There’s nothing wrong with stepping aside and asking someone else to take over; you just have to be brave enough to ask for help!
    7. Health insurance. A HR service is going to be the best place to look for the best health plans out there and with the right service, you’re going to be able to offer your employees the best. Going with an outside HR company will help you to have access to a range of benefits that you wouldn’t normally get, too. These are the benefits you want to look for for your staff.
    8. Insurance management. Did you know that your human resource department can work with you to set up the right insurances? There are so many different types of insurance out there that you have to understand, and there are HR experts to handle it all. There are liability insurances and workers’ compensation insurances, professional liability and commercial insurance. It’s a lot, but you are one person and you don’t have to worry about understanding it all.

Human resource experts are out there looking after businesses. You will never have to worry about your business being without an expert in people if you hire a great HR service to work with you. Your whole business is going to be built on the people who work for you – make sure that they are as looked after as possible and don’t skimp on this expense.

Loopholes in Hiring: What Are You Doing Wrong?

StrategyDriven Talent Management Article |Hiring Loopholes|Loopholes in Hiring: What Are You Doing Wrong?It seems like you’ve decided to go through this article. Well, in that case, there’s a high probability that you’re looking for some assistance in your hiring decisions. Even if you’re an experienced recruiter, things could be looking gloomy in the recruiting area for some time, and that’s a point of concern indeed.

For instance, the problem could be that your employees aren’t meeting expectations, or you feel you’ve hired a good candidate for the wrong position! Fortunately, you’ve stumbled upon this article that will assist you in assessing your own recruiting methods and criteria.

Undoubtedly, hiring new employees is a complicated process. You have to know the law, set recruiting criteria early on, sort out an employment contract and – above all, ensure you’re recruiting the right person. You can easily err if you don’t check all the right boxes. After all, finding the wrong person is worse than finding no one at all – it means having to start over.

The trick to recruiting new employees for your business is to have a clear idea of the skills, characteristics, and experience required for that particular position. A reasonable plan to assess and attract the best of the best entrants is an essential component of effective recruitment. Unfortunately, too many businesses commit the same slipups over and over again, costing themselves money and time in the process. The best way to dodge these mistakes is to learn from them.

To make it easier on you, we’ve compiled a list of all the loopholes that exist in recruiting new employees, including a gist of how to avoid them.

Mistake #1: Not Manifesting Technology

Are you still taking a stroll down the river to wash your clothes on the rocks? Do you hang your unmentionables over shrubbery to dry? Of course not: There is a better way, and you’d only give yourself some trouble if you do not use it. The same applies to screening potential candidates. Sifting through a mountain of resumes and printing every email is a tedious process. It wastes time and energy and leads to inefficient results, such as losing track of an applicant’s information, slowing down the recruitment process.

The Fix

Incorporating technology and specific tools in the recruitment process is a viable way to track all essential details. An applicant tracker, for instance, is a model built to help you handle everything from potential candidates to interview dates, job positions, job descriptions, and so much more. Furthermore, it casts a vast network for attracting applicants by driving traffic directly to your job openings and screens for the top candidates. So instead of schlepping home a box full of resumes to read, you’re now directly scheduling in-person and phone interviews and getting that position filled. It is not just a keen move but cost-effective and easier on your back as well.

Mistake #2: Rushing to Recruit Someone

Hiring someone without thinking twice or scrutinizing their experience/work profile can be as bad as not using technology or making the hiring process overly lengthy. Of course, there can be a sense of urgency to recruit an employee, especially if you have other staff covering the position putting additional strain on the team. But by trying to speed up the process, you may miss out on vital information, which could prove costly in the future.

The Fix

Focus on setting a realistic timeframe to send out the job offer and go through the hiring process. You can then share this with your team to get an idea of how long it will take to find the right candidate for the job.
Also, ensure that you take all the necessary time to perform relevant checks, contact references, and conduct online skill assessments. A checklist can assist you in this regard; by setting a timeline for every step, you can stay on track and ensure nothing is left out.

Mistake #3: Making decisions based on gut feelings

Human beings are biased – no arguments here. However, this becomes a problem when most of the recruitment at a company is based on gut feelings! Subjective and unthoughtful decisions are a primary problem in several organizations.

The Fix

Fortunately, with AI or Artificial Intelligence, recruiting managers can identify the right fit for the position by evaluating the applicant’s characteristics, skills, and other required criteria. AI-based solutions are designed to collect data and convert them into actionable insights. It will ensure that all the crucial decisions are based on untainted data, allowing companies to compare the skills required for a particular position with the applicants’ job profiles.

Moreover, deciding to hire someone based on gut feel can be damaging to the company. If you’re not careful, you might miss the red flags in job applicants. Performing extensive criminal background checks with candidates’ written consent through a third-party background checker is within a business’s legal right, so it’s something you should consider. Background checks can expose problematic behavior and keep bad employees from being hired at all. Since background checks are standard practice, most job seekers are aware that they may go through them.

Mistake #4: Not Including other Staff Members

Hiring managers often use the same old recruiting criteria used previously to hire the last employee. What they don’t realize is that the skills or role requirements might have changed. They often fail to mention these additional requirements in their requisition. Thus, the job offer might attract the wrong group of candidates.

This mistake usually occurs when recruiters and HR work in isolation, not consulting the team and hiring managers about the actual job preferences and duties. This makes the hiring process even more chaotic and prolonged than anticipated.

The Fix

Involve all your staff members in the recruitment process. More than 50% of the time, it is seen that hiring managers make tweaks to the job description. You can invite your staff members into your talent acquisition podium so that you can all give your two cents on the hiring process. Moreover, with open-end discussions, you can discover the right candidate for the job opening.

Mistake #5: Not Offering Enough

When it comes to hiring new employees, staying within your budget will forever remain an essential consideration. Many organizations walk a fine line between spending enough money to expand their business and staying profitable. But now more than ever, job applicants know what they are worth, and they are searching for a job that will be realistic in terms of amenities and salary. So offering less for a job that deserves more is a definite no-go.

The Fix

It is wise to look at what other organizations are paying their employees. The same websites that candidates will use to research what a position is worth can help recruiters too. You don’t necessarily have to pay more than your competitors. Still, you should play fair if you’re expecting to attract top-class talent.

Furthermore, suppose you don’t have the budget to match what your contenders are paying. In that case, you can perhaps offer other bonuses, such as an office gym, 401k matching, tuition reimbursement, etc.


So there you have it – a list of all the plausible mistakes that are bound to sabotage and possibly derail a recruitment process. All recruiters need to consider the pointers mentioned above to ensure an effective and smooth hiring process. To err is human, of course, but you can streamline the entire process and run it smoothly with a little bit of effort and technology. Just be sure to take your time and assess the potential candidates with a sharp eye, and before you know it, you’ll have no trouble finding the best fit for the job.

Talent Acquisition In Crisis – How BPM Can Ease The Recruitment Process

StrategyDriven Talent Management Article |Recruitment Process|Talent Acquisition In Crisis_ How BPM Can Ease The Recruitment ProcessRecruitment has always been one of the more problematic aspects of a business. On the one hand, it’s not one of a company’s primary functions, and therefore often gets pushed to the back of the tasks priority queue. On the other hand, it is vitally important for a business’ continued existence, as both expanding and compensating for turnover necessitate the acquisition of new talent.

2020 has put recruiters in an awkward position. With so many companies going under, unemployment reaching record levels, one would expect that a recruiter’s job would be easier. After all, the larger potential applicant pool should increase the possibility to gain access to heretofore unavailable high-quality workers.

While that may be the case in theory, the situation on the ground is it’s never that simple.

Workers becoming unavailable for unknown amounts of time at a moment’s notice is an ever-present danger to companies in these times of crisis. This state of events pretty much means that companies can’t afford to halt or wind down their recruitment and networking efforts – but they now need to do that on a tighter budget because they are also likely suffering the repercussions of the current crisis.

In order to make this possible, companies need to streamline and optimize their business process as much as possible. BPM software is uniquely positioned to help companies do that in a variety of ways.

Be a Good Company

The first step toward making your recruitment easier is making sure your company is appealing to work at.

Being commercially successful is helpful in this regard, but not necessarily enough to attract employees. Suppose your success is achieved through exploitative practices or toxic company culture, turnover rates will be horrendous, and you will create a bad image of the company sooner rather than later.

Conversely, if you implement good business practices, such as openness, transparency, honesty, effective communications, responsibility, initiative, etc., you will boost both productivity and employee satisfaction.

Naturally, every individual business will have to figure out how to do this on their own and judge which good corporate practices are right for their unique situation. However, regardless of your scale or craft, employing a BPM solution can help you implement those practices, and thus improve your business and make your company a more welcoming and preferable place.

Update Your Hiring Practices

Updating your hiring practices to accommodate the new normal is a must if you want to improve your recruitment process.

The current set of crises may well require serious evaluation of your preferences regarding new employee qualifications. If you’re hiring remote workers, you might want to prioritize those with sound technical, time management, and communication skills. Furthermore, online interviews and recruitment, in general, are fast becoming the norm rather than the exception – so you may want to account for that as well.

Reimagining is already an arduous business process – but it is more manageable if you have the right communication tools to do the job. A good BPM solution does wonders when it comes to this sort of thing and can be invaluable in various other situations when business processes need to be updated or even reimagined in their entirety.

Whether you need to figure out how to reduce the number of decision makers, skip unnecessary steps or just organize communications better, a BPM solution can be a great help to you.

Look for In-house Solutions to Your Recruitment Issues

Companies need to keep in mind the fact that they don’t always need a new hire to fill out newly emergent or freshly vacated positions. If you examine your organization and business processes carefully, you may well find that a current employee is already qualified for the job and can just be re-hired at a new position.

This is especially useful if the vacant spot requires a particular set of skills that are hard to acquire, or if the new job requires the worker to hit the ground running. If you can manage to hire someone from your own company to fill that role, at least you’ll spare yourself the bother of having to train them from step one, and they’ll already be familiar with company culture and practices.

Failing that, another great way to make your recruiters’ jobs a lot easier is to get other employees involved as well. Incentivizing workers to recommend suitable candidates for vacant positions should not be underestimated because it has proved to be a viable method for finding new talent.

While a BPM software is not the only way to go about performing the previously discussed steps, it speeds up discussions and promotes transparency, which smooths out any bumps in communication. Communication, in turn, is key to putting the above mentioned efficient practices into action, which is why BPM is invaluable when it comes to recruitment.

Make Sure Everyone is on the Same Page

Devising and introducing new practices when it comes to recruitment on paper is one thing. Making sure that everyone who’s involved in the process in any capacity is committed to following those practices and up to snuff is another.

Clarifying essential details, both when it comes to policy and to logistics and organizational issues, is crucial for recruitment. Failure to do so may result in delays that discourage prospective employees and lose the company valuable human resources that could have proved invaluable for the business.

The fact is that in times of high unemployment, people looking for a job can grow desperate very quickly. Even if they aren’t strapped for cash at the moment, the overall mindset in a crisis is that you can’t afford to wait around for unreasonable amounts of time for an interview. Competition is fierce, after all.

This is why companies need to be as expeditious and decisive as possible when making assessments and scheduling interviews, which makes effective communication between HR and management crucial. Implementing a good BPM solution can go a long way towards helping you with that, as it speeds up the back and forth between departments or teams dramatically.

About the Author

Mariela Kashukeeva is a Marketing Executive at SaaS BPM, a productivity process management system solution designed to manage the recurring activities of teams and entire organizations. With over 2-year experience in SEO, she is responsible for establishing collaboration opportunities with high-authority websites and creating amazing content.

The three business decisions that are too important to make on your own

StrategyDriven Entrepreneurship Article |Business decisions|The three business decisions that are too important to make on your ownIf you run your own business, you’re likely considered an expert in your industry. The only problem is that you might not be an expert in everything else it takes to run a successful business. With that in mind, here are three business decisions you should always look for the guidance of experts before making any big moves.


When you think of your company’s most important departments, you might think about the design staff that plan your new range of products, the production staff that actually produce them, or your sales team that make sure they get to the customer. Many people often overlook the power and influence of the marketing team. In fact, some smaller businesses even believe they can run without a marketing plan altogether. It’s important to have a marketing system in place to make sure enough customers know about your products and are persuaded to buy them, so you’re business can truly grow over time. Even if every other department is doing their job correctly, you could be losing out on a lot of money without proper marketing.

While it is possible to run a business without full-time staff members trained in marketing, it doesn’t mean it’s smart to do so. As there are so many ways of marketing, and the size of marketing campaigns can range massively, it’s important to speak to someone who knows which steps are right to take for your business. What works for one business might be a complete waste of resources for another, and vice versa. A marketing company like Flyrise, can help you decide the best ways to spend your marketing budget on a monthly basis. With the right advice, you can enjoy a path to long-term growth and success year-over-year.


Another important decision for any business to understand properly is recruitment. Hiring an extra staff member means your business can be more productive. But, doing so also means an increase in your payroll cost, and if you’re a small business, even one person’s salary can make a big difference. With this in mind, it’s important to pick only the best people to work with you. If you’re unsure of the qualities to look for in your new employee, or even the best way to judge which candidate is the right one for the job, seek the help of a local recruitment firm. If you choose the wrong candidate, you could be stuck with someone who isn’t benefitting the business as much as you’d hope but is still being compensated as such.


Disputes between staff members can be seriously damaging to your company. At best, they’ll damage the mood of your team and also affect their ability to collaborate together. At worse, and it could lead to court cases and other complications. When it comes to dealing with HR, it’s important to find resources independent from the business to make sure every situation is dealt with fairly and to the letter of the law. If you don’t hire an expert, these disputes will go on for longer and cause a lot more disruption than necessary.

The Six Skills Hiring Managers Really Expect of You

StrategyDriven Professional Development Article |Hiring Manager|The Six Skills Hiring Managers Really Expect of YouJust when the unemployment numbers were looking pretty good, along came the COVID pandemic. The result: millions of people are out of work, trying to make ends meet and wondering how they’re going to land their next professional role.

To make matters worse is with so many people out of work, landing your next job just became that much more difficult because the competition is fierce. Even those applicants who are highly qualified are struggling in their quest to land that new position.

The good news, however, is there are things you can to do help yourself standout. There are many characteristics that hiring managers look for in candidates that go way beyond your qualifications.

Here are six things to remember.

They don’t expect you to be perfect

Think about the last time you went on a job interview. You probably spent hours picking out the perfect outfit, preparing the perfect answers and put together the perfect looking resume. Hiring managers do expect a lot of things, but contrary to popular belief, one thing they do not expect is perfection. In fact, one typo on your cover letter, taking a little longer to respond to a question or other little imperfections shows them that you are human.

They are looking for someone with high EQ (Emotional Intelligence)

Being smart in the traditional sense is all well and good, but how do you interact with customers and colleagues? Do you think before you speak? Are you empathetic toward others? Do you make your point known or go with the crowd? EQ has become the new IQ and it is here to stay.

The most important skill they want you to have is being a problem solver

There are going to be many candidates who are just as qualified as you. The most important skill hiring managers look for is what you do when things go wrong and the pressure is on. Will you have a meltdown or be able to think of a potential solution with the resources available to you? Be ready for the question: Tell me about a time when things didn’t go according to plan and how you solved the problem.

It’s not what you say but how you say it

There will be many candidates who are well-qualified for the position. One characteristic that hiring managers look for is presentation skills. In other words, do you speak with confidence? Are you passionate? Do you offer personal experiences and stories to back up your point? Are you persuasive? Do you make and keep eye contact? How you speak is just as important as what you say.

They expect you to have some knowledge about the company

Do yourself a favor before you go on any job interview: learn a little about the company. You can be the most qualified candidate in the room, but if you show up and don’t know anything about the company, it shows that you are unprepared and leaves hiring mangers wondering just what kind of work ethic you really have. Familiarize yourself with the background of the company, what the current market is like, who the key people are and who are the company’s biggest competitors.

They expect you to send a thank you note

Sending a thank you note after your interview is always a good tactic. This must be done within 24 hours of your interview. It shows the recruiter that you appreciate the time he or she took to conduct the interview, and it also shows a lot about your character. It reveals how you may interact with clients and colleagues.

The takeaway

The job market is very competitive right now and candidates have to do everything in their power to land their next role. This means paying attention to the finer details and honing in on what recruiters and hiring managers are looking for. It also means really focusing in on your people skills. To be the next hire, you have to be the total package.

About the Author

Angela Civitella is a business leadership coach. She is founder of Intinde.