Tactical Execution – Improving Cross-Functional Performance
It’s difficult enough for a manager to align, streamline, and make efficient those business operations under his or her direct control; adding one or more other work groups to a process’s execution exponentially increases this challenge. Consequently, organizations stand to gain substantial productivity benefits through better cross-functional process execution.
Read moreThe phone is smart. How smart is the user?
Have you noticed the shift in human focus and concentration? Sitting in the lobby of the Public Hotel in Chicago, there are about 50 people sitting and milling around, engaged in some form of interaction – primarily WITH THEMSELVES. Oh, there are others with them, but these people are head down on their phones. I’m [...]
Read moreComplimentary Resource – Workforce Analytics
Workforce Analytics by SAP Aberdeen Group surveyed nearly 450 organizations in order to determine Best-in-Class practices in human capital management (HCM). Data analysis from that study showed that organizations that integrate workforce and business performance data into their analytics tools are nearly three times as likely to achieve Best-in-Class results as those that don’t. This [...]
Read moreLeading Through Volatility
As I write this on April 5, 2012, the Dow is above 13,000 and all indications point to signs of recovery. Notice the disclaimer, ‘As I write this.’ If we have learned nothing else in the past four years, let us remember that a stable, predictable economy may be a thing of the past. We [...]
Read moreThe Four Cornerstones of a High Performance Culture, part 3
3. Create corporate mission & values that employees are aligned with. The foundational material — mission and values — of a company can be critical to the overall success of the organization – but they’re often forgotten. The corporate mission and values are created by the senior leadership team, captured on posters, and strategically tacked [...]
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