StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.
Special Edition 15 – An Interview with Susan Bloch and Philip Whiteley, authors of How to Manage in a Flat World explores the challenges and solutions to effectively managing multinational teams. During our discussion, Susan Bloch and Philip Whiteley, authors of How to Manage in a Flat World: 10 Strategies to Get Connected to Your Team Wherever They Are share their insights with us regarding:
- overcoming communications challenges associated with geographic separation, time-zone differences, and cultural dissimilarities
- leveraging cultural diversity to benefit the team and improve its outcomes
- efficiently transitioning the team through its forming, storming, norming, and performing phases of development
- providing feedback and performance reviews
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About the Authors
Susan Bloch, co-author of How to Manage in a Flat World, has coached top teams in many of the FTSE100 and Fortune 500 companies across the globe over the past 20 years. A truly global citizen, she has lived and worked in five countries; South Africa, North America, Israel, the United Kingdom and India. She is currently Chief Learning Officer at the Aditya Birla Group. Prior to that she worked at Reliance Industries in the Retail Division, as Chief Culture Officer. Before coming to India she was Partner and Head of Thought Leadership at Whitehead Mann in London where she was operating as an executive coach, working with executive teams and conducting board effectiveness reviews. Previously she was global head of executive coaching for the Hay Group. A Chartered Psychologist, Susan has co-authored, How to Manage in a Flat World, Employability, and Complete Leadership (translated into Mandarin, Vietnamese, Russian, Polish, Turkish, Greek) and has produced a number of research publications.
Philip Whiteley, co-author of How to Manage in a Flat World, is an author and journalist, specializing in management, particularly the areas of leadership, motivation, and strategic people management. He has written numerous articles for The Times, Personnel Today and Coaching at Work among other titles, and has appeared on BBC Newsnight discussing the portrayal of the workplace in the media. He is author of People Express, Motivation, Unshrink the People and Complete Leadership and his books have been translated into six languages. Now based in the UK, Philip has previously worked in Latin America.
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