Streamline Your Business to Make it More Efficient

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StrategyDriven Managing Your Business ArticleNo matter how well you set up your business, there are always opportunities for you to improve the way you do things. After a little while, as your business starts to grow, and you begin to add more staff, you may need to think about changing the way your business works. To do this, you need to think about streamlining the processes and the way that you will deal with customers and clients. Here are some ideas to get started.

Review Your Procedures

Before you start embarking on any type of streamlining mission, you need to think about what you need to do, and the areas in particular that require work. To do this, you need to look at your procedures and the way you are dealing with customers and staff. Set up a team to review everything within your company, and see if there is any way that they can make the procedures more efficient. It is important that this team looks at all areas of your company. That way, they will be able to help you save more time and money in the long run.

Involve the Staff

Whenever there is the talk of streamlining within a business, staff always start to become very upset and worried about their future. To allay their fears, it is essential that you involve them from the beginning. Set out in detail what you want to achieve and include them in the process as well. Ask them if there’s anything about the role that they can do more efficiently. If there is, perhaps you could also give them an incentive to come up with a better solution. You can even make it a competition with the winner receiving a prize.

Dealing with Customers

Customers are the life force of your company; without them, you would not be able to run your business. It means that any way which you can make the processing of your products easier will be better for your customers and will encourage them to shop more often with you. To achieve this, why not think about adding an online store to your website and making customer service easier to contact.

Dealing with Clients

In the past, you may have dealt with clients by visiting them in person. This used to be the best and most effective way of dealing with clients and encouraging new contracts. However, there are now many other ways to do this efficiently. For example, you can find the best free conference call online that can allow you to speak face to face with your clients or via a telephone link. Doing so will save you a lot of time traveling and will also reduce your expenses by quite a substantial amount.
By looking at what you are already doing and by involving your workers, you can achieve a more streamlined and efficient company. This will enable you to compete against your competitors and build a company that will grow into the future.

7 Tips To Make The Most Of Tech

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What is a business without proper technology?

It’s the eternal question that every new entrepreneur faces. The answer often reopens the typical debate about technology; namely should a business invest in tech or should it instead focus on other factors of success such as hiring the right team, keeping track of the trends on the market and managing your brand reputation. In reality, every business knows that there is no growth without modern technology to sustain it. You wouldn’t consider keeping your business afloat without a website or an email address, for instance. However, skip back to the 1990s, and you’d be surprised to know that most companies refuse to move with their times, finding a paper-based and one-to-one approach more suitable to their markets.

While nowadays the question of whether you need a website or not is not relevant anymore, the decision approach when it comes to technology follows similar patterns. Many companies are still hesitant about the tech they choose and how to use it effectively in their everyday business. From cutting down unnecessary tech costs to ensuring you select the most relevant addition for your company, these few tips should help you to make the most of your tech day after day.

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1. Find affordable equipment

First of all, it’s fair to say that for start-ups and small companies, investing in new technologies is not a decision you can take lightly. Indeed, for a lot of businesses with a limited budget, even the choice of the most necessary equipment can prove a huge and sometimes insurmountable expense. However, a business can’t do without the equipment that defines its day-to-day activities. From a small farming business to a family construction company, each piece of equipment demands substantial funds. When buying new is not a financial option, you can find the right auction online to get the best second-hand machinery for your activities. Ultimately, buying the previous tech generation at a low cost is often a preferable solution to breaking the bank for the latest generation of gadgets.

2. Make the most of your tax deductions

Nobody likes to pay taxes. But small companies often forget that they can take advantages of numerous tax regulations to maximize their access to technology. Indeed, the Section 179 deduction now allows small and mid-size business to take a first year deduction of up to $1 million on purchases of relevant and qualified equipment. You can also add the depreciation allowance to all the second-hand equipment that qualifies for your company. Ultimately, you can use tax deductions to increase your purchase power, which can help you to invest in new tech for the company. Similarly, you can also combine equipment deductions and energy-efficiency, for the purchase of tech that supports a green strategy. With a little bit of tax know-how – or the help of a certified accountant – you can be in a better position to afford the tech you need to grow your company.

3. Train your employees

Bringing new tech into the office is an essential step to maintain your agility on the market. Indeed, by keeping your production faster and more effective, you ensure your company the advantage of a competitive edge. At least, that’s the theory of it. In practice, new tech is pointless if you fail to train your team to use it. Indeed, you want to not only maintain the tech excitement but also maximize it for your organization. What this means is that you can’t prepare new tech investments without planning for training at the same time. As the two processes are intertwined, you can’t expect your tech to serve any purpose without delivery the appropriate training first.

4. New equipment means new risk assessment audit

With the introduction of new machinery and industrial equipment to your company, you also bring new risks. Indeed, industrial equipment requires high level maintenance and maneuvering to delivery the best possible performance. Failure to stay on top of your maintenance schedule or to follow the operational instructions for the machine can affect both your production and the safety of your employees. However, it’s important to note that each work environment presents unique circumstances that can also increase risks for your workforce. Consequently, if you want to ensure the positive impact of each piece of equipment, you need to work closely with a risk assessment auditor first. The consequences of ignoring risks can be dramatic for the company and the individuals employed within it.

5. Manage maintenance costs and schedule

The latest cyber attack on the British national health system, the NHS, has demonstrated the importance of staying on top of your maintenance schedules. Indeed, many NHS centers were forced to reduce tech upgrades in an effort to save costs. As a result, many IT security systems continued to be used even though they hadn’t been upgraded to the latest standards. By taking advantage of this tech flaws, cyber criminals hacked their way through the NHS systems and infected more than numerous computers all over the UK. The ransomware attack revealed that 97% of NHS centers didn’t use the latest safety procedures.

6. Ensure innovative tech doesn’t lead to disruption

There is a fine line between innovative tech that creates a positive disruption of an established process and new tech that affects the safety and effectiveness of existing operations. Indeed, exploiting tech development to offer better services or outputs can dramatically transform the customer experience. However, disruption requires a thorough understanding of the new patterns of risks and liabilities that are being created in the process. You need to research who is affected by the exciting novelties before launching a full-scale adoption.

7. Buy what you need, not what you want

Start-ups are the first to test out new tech. They love the excitement and value they get from new items. However, not everything that shines is precious. While it can be tempting to indulge in the purchase of the latest gadgets for the workplace, you need to question the strategic purpose of your tech in the business.

From a waste of money to a waste of resource, poor tech implementation can affect your business growth at many levels. Ensuring you can use technology as a boost on your way to success, instead of an obstacle, is the number one priority of all entrepreneurs.

How To Take Risks In Business

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StrategyDriven Managing Your Business ArticleThere are many skills required of a person when they run a business. They need to be able to cope with lots of different situations and turn them around into successes for the business if possible. They also need to be able to manage people, deal with finances, organize marketing, and much more. Something that you might not have thought about before, but that is certainly an important trait when it comes to business, is risk-taking. There needs to be an element of risk-taking in any business if it is going to grow and thrive successfully. If you’re concerned that you aren’t taking enough risks (or perhaps even taking too many), read on to discover just how to do it right.

Search For Solutions

Risks in business should always be calculated ones. This means that you have looked at the situation you might be heading for and determined what the negative outcomes might be. Although you might not like to think in these terms, it is crucial – pretending that things won’t go wrong is a sure way to have problems because if something untoward does happen, you won’t know how to deal with it.

That’s the key; you need to know the potential negative outcomes because you need to know how to combat them if they do arise. Search for solutions for each issue that you might come across, and if they do occur you can deal with them. If they don’t, then you have nothing to worry about.

Think Long-Term

Having an idea that is a possible risk is one thing, but being able to continue once that idea has been implemented, whether the results are good or bad, is another. You need to not only think of the idea and weigh up the risks, but you need to think of the long-term for your business as well. Ask yourself what will happen if the risk you are taking does pay off, and what will happen if it doesn’t. This is important because you don’t want to take the first step and then not know where to go after that. A long-term plan is much easier to deal with broken down into smaller parts – it is also less risky.

Whether you’re launching your own Amazon associates site or building an e-commerce empire from scratch, the same principles apply when it comes to risk and long-term thinking.

Be Adaptable

Even if you do have a plan in place, you need to be able to adapt (and adapt the plan) if anything changes. Trying to continue with your original idea when you really should go in another direction won’t help you and won’t help the business. This is no longer a calculated risk but is instead a stubborn refusal to see that change needs to happen. This will hurt the business, and those being asked to carry out the tasks on your behalf could become extremely stressed by the situation, knowing it the wrong thing to do but unsure how to deal with it. A stressed employee might need time off; they might even need help from the Law Office of Scott D. DeSalvo.

Test First

You might be tempted to launch your new idea straight away because you’re so excited about it and you’re sure that it will do well. However, this is not a calculated risk – this is just a risk, and that’s not a good thing. Wait until you have all the facts and details you need to be able to launch successfully; launching a product and not having the right marketing in place, or not being sure how good that product, service, or idea really is, can be damaging to your business.

How to Scale Your Business Using Cloud PBX

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Scaling in business is always a big deal, because it is the only way to accurately measure growth and success. If you do not have the right systems in place, however, scaling can become very difficult. There are many different systems to scale, and not having the right framework into place can cause delays and even hiccups in your operations.

Take your telephone system, for example. Hiring more workers as you scale your business more globally means your network needs to become increasingly complex. Rather than be inhibited by these extra hires, choose a Cloud PBX system that scales with your company and doesn’t hold you back.

How Can a Cloud Based PBX Help Your Business?

PBX, or Private Branch Exchange, is a network for phone calls and other communication methods used within a company. It is how you can call different departments when you need something, and how clients can get a representative for the specific answer or solution that they are looking for.

There are a variety of reasons why a Cloud Based PBX system can help you, as it:

1. Allows for an unlimited number of lines

So you can scale up or down as you need to without any hassle. You could add people through the call routing system without even adding extra telephones to your office floor.

2. Is only limited by your own Internet’s capacity

The only limit to this tech is your Internet speeds. If yours are slow, try contacting a few internet service providers today to see if there are new plans available to upgrade or switch to.

3. Has one bill to pay

When you choose an all-in-one service, you don’t have to worry about what services you use and which you don’t, because all of it will be on one bill.

4. Is easy to set up

Choose the right company, and they will set up the entire system for you without a hitch and at no extra charge.

5. Offers seamless communications

Once you have your cloud based PBX system set up and running, you can then enjoy seamless communications between departments. Boost productivity, improve customer service, bring in more business, and everyone’s happy!

How to Scale Your Business Using Cloud PBX

Choosing the best Cloud PBX will depend entirely on your budget and needs. In most cases, however, being able to pick and choose which features your company needs will always be your best bet. That way you can choose the best VoIP for small business operations now, and then include more services in your plan as you scale up seamlessly.

Choosing systems that can be scaled with ease is the best investment you can make for your new company. You won’t need to reinvest or overhaul your operations just because you hired a few new people or even created another department. Instead, you can simply set them up. That is the power of cloud computing. That is the way you will grow and succeed.

Getting Started with Small Business Protection

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Safety is paramount to the success of your business, which is why larger companies dedicate entire departments to protective measures. Small business owners don’t always have that luxury, leaving them to handle unique risks without a massive amount of protective resources. That creates a real challenge, one that can often lead to digital, physical, and even legal issues most are unprepared to handle.

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So, what can you do? Before leaving your failsafes and security protocols to the wind, check out these tips to help make protection a top priority at your small business. From simple office rules to management tools, here’s the ultimate safety strategy.

Get Rid of Personal Devices

Step one to your plan of action should be eliminating personal or bring-your-own devices in the workplace. This reduces the risk of weak links in your security plan, helping to keep the lid tight on your operations.

While this isn’t always possible, there are workarounds to achieve the same result. Instead of removing these devices from your place of business, adopt a universal security package for your employees. The usefulness of managing and auditing your entire IT infrastructure’s user access rights with a tool like SolarWinds can’t be understated.

Malware Matters

As tight as security may be on your employee end, the world of the web is a malicious place. Malware protection is a vital safeguard for your business, manning the front lines while data enters and leaves your servers. It’s still important to train employees on security and safety measures, but this set-it-and-forget-it protection is something you can’t do without.

Unique Passwords

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While this 90’s rhetoric shouldn’t need restated in 2018, the number of hacks from even seemingly airtight corporations in the past few years suggests that it hasn’t set in just yet. With a single data breach costing upwards of $1 million on average, this is one area of security you literally can’t afford to overlook.

Ensuring every member of your staff uses a strong password is crucial these days. Have them keep the word used unique, add numbers, and make sure they utilize symbols if possible for the best results. Also, it helps to have your employees change their password every six months to a year.

Physical Security

It isn’t something most business owners want to think about, but individuals within your operation can be just as dangerous as those on the outside. While it is important to trust your employees, it never hurts to utilize cameras and locks when possible. Plus, these tools are an excellent means of theft prevention.

Backup Your Data

From contracts to daily sales, today’s businesses record almost everything online. Technical malfunctions happen at the most inconvenient times, which is why backing up your data is essential. Instead of opting for pricey equipment, consider cloud storage as a frugal yet secure alternative. There are numerous cloud storage services available that can help you create “hard” copies of important information.

Insurance

Even if you’re in the earliest stages of operation, business insurance can save you an enormous headache. Depending on what your business entails, you may need varying types of insurance. Public liability, home business, and indemnity are a few popular examples. Regardless of which kind your business needs, protecting yourself in the event of a worst-case scenario is vital.
Other small business insurance needs include:

  • General liability
  • Professional liability
  • Errors and omissions
  • Owners policy
  • Workers compensation
  • Property
  • Home-based
  • Product liability
  • Vehicle
  • And business interruption

Physical Protection

No, not bodyguards. Physical protection and security come in a wide variety of forms. Each of which is equally as important as the digital ones you’ve set in place. A simple example would be ensuring that your brand is unique to avoid any litigation or legal ramifications.

Another example would be the use of physical documents for contracts and agreements. Aside from creating a professional look, it further protects agreements made between you, your employees, and your clients with a hard copy. Adding arbitration clauses to those contracts is another physical security measure that can prevent legal ramifications down the road.

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Finally, physical protection for a small business can be as simple as creating a safe work environment. Working to prevent accidents and encouraging non-discrimination as well as non-harassment policies might not be the first thing on your mind when the word protection comes to mind, but they are just as important as cyber security measures.

Protecting Your Business

Security isn’t something to take lightly in any business venture, but you don’t have to shell out your earnings on an entire department just to make sure your organization is protected. By following the tips and advice above, you can keep every aspect of your small business from digital to physical secure while keeping things affordable.