Approaching Process Optimization from a Modern Perspective

StrategyDriven Process Management Article |Process Optimization|Approaching Process Optimization from a Modern PerspectiveProcess optimization can become quite tricky as the size of a company grows, especially in cases where new processes are introduced that interact with others in the chain. It’s important to leverage all modern solutions in that field and approach this from a modern perspective. It’s the responsibility of a good leader to continuously evaluate new methods for process optimization as they are introduced to the market and explore the possibility of integrating them into their own workflow.

You’re Probably Not Optimizing Well Enough

With that in mind, unless you’ve taken a determined approach to optimization that utilizes modern AI-driven solutions, it’s probably safe to assume that you’re not optimizing enough. Even if you don’t see any obvious bottlenecks in your processes, that doesn’t mean there’s no room for improvement. Those situations can be difficult to approach from a political perspective though, as they often involve convincing a number of people that there is a serious need for change in the organization, even though current data might not support that notion entirely. Predictive analytics can help in these scenarios by estimating how the company’s performance might be affected by such changes – but again, it mostly comes down to the ability to convince those with the power to make the necessary changes.

Advanced Optimization Methodologies

It’s a good idea for any leader to familiarize themselves with modern optimization methodologies – Lean and Six Sigma being perhaps the biggest contenders on that front. A professional Six Sigma consulting firm like Supply Velocity can be of huge help here, providing you with an in-depth analysis of what exactly is going on with your resource allocation and utilization, and identifying potential bottlenecks and opportunities for improvement. If a company has never been examined by a specialist with experience in the field, it likely has a huge unrealized potential in terms of optimization.

Leveraging AI for Large-scale Data Processing

Artificial intelligence has been a driving force behind huge transformations in many industries over the last two decades, and it’s no surprise that process optimization is on that list as well. Large-scale data processing remains a valuable asset when it comes to identifying patterns and leveraging them with the goal of improving the overall performance of the company. And given the huge efforts that were already being done to improve data collection and retention practices over those last few decades, it makes perfect sense that we’re now deploying advanced solutions to make more sense of what we’ve gathered. This will likely continue in full force over the next years.

Proper optimization is crucial for the long-term success of any modern business, regardless of what particular sector it’s involved in, or what the company’s size is. Various modern approaches to the problem have emerged, many of which are showing strong promise already. A responsible leader must always examine those opportunities if they might fit the company’s goals and investigate ways to integrate them on different levels of operations. Often, consulting specialists with significant experience in the field is crucial for approaching this correctly.

Five Essentials to Speed Up Business Processes

StrategyDriven Process Management Article |Speed up Business Processes|Five Essentials to Speed Up Business ProcessesIn the information or data age, there have been some dramatic changes in how business is conducted and managed. There are also some basic expectations that all businesses are expected to meet and maintain. Essential modern-day business principles are discussed in this article, providing some insight as to how you can incorporate these principles to improve or modernize your business.

Quicker decision making

One of the most significant changes in how business is conducted or expected to be conducted in the modern age is the speed of transaction. The speed at which transactions are done and decisions made is faster than it has ever been before. This is primarily based on the internet and increase in speeds and widespread connectivity.

It has also seen a notable increase in the use of electronic signatures to speed up these processes. Now authorizations, contracts, and processes can be signed off on immediately through the use of one of several different DocuSign alternatives, allowing you to have the same professional services at a fraction of the costs. It is these technologies that, although simple in nature, will make a marked difference to your business professionalism when seamlessly implemented and integrated with your supply chain and stakeholders.

Connectivity technology

Without ongoing sufficient and reliable connectivity, then there can be no modern business. The internet is the source of all the data in this so-called data age, and if data is the new gold, then there can be no mining or access to this wealth without access and connection to the internet and the world therein. Research shows that at least 31% of American adults are online all the time. This is a massive market, and as such, it’s where your business needs to be as well.

Space in the cloud

There is no need for bulky onsite storage, daily or weekly backups to a portable hard drive or offsite storage that takes hours of your time. All this is and should now be immediate and seamless due to cloud computing. By accessing space in the cloud for both storage and computing power, any small business can compete with the big players out there, with the same IT infrastructure, software, and speed.


The theft, misuse, and criminality related to data and information are higher than it has ever been in America. Unless you have serious cybersecurity, you and your business are likely to be a victim of such online crime. Having the most up-to-date security protocols, firewalls, and antivirus mechanisms that are updated and have the most recent definitions can save both time and money as access to the network or company data is regimented and secure.

IT as a managed service

Having all the connectivity, infrastructure, and IT know-how is fantastic for your business but will mean little if it cannot be maintained. There will be issues, and having a professional team that you can rely on to keep your business running is essential. IT as a managed service is accepted as the best way to keep your business in the fast lane, and with current cloud technology and connectivity allowances, this can be performed remotely in real-time, making downtime a thing of the past.

In summary

The modern business world is an increasingly competitive environment, and unless you have implemented and begun to use the existing technology to speed up and improve your processes, systems, and responses to the market, your business will be left behind.

5 Reasons to Optimize Your Business Processes

StrategyDriven Process Management Article | 5 Reasons to Optimize Your Business ProcessesMany of the processes that help a business thrive and stay afloat may seem mundane. However, no matter how mundane some processes may seem, they can ultimately be the reason for declining gains and unsatisfactory outcomes. The optimization of business processes, no matter how mundane they may seem, is crucial for business success, competitiveness, and longevity. To ensure all three, businesses should seek ways to optimize their processes. Here are some additional reasons why every business should do this.

Improved Efficiency

Optimizing your business processes can improve its efficiency. Many businesses still use inefficient systems that slow down their employees and lead to the wastage of a lot of time and money. This can reduce a business’s ability to remain viable in addition to adding a lot of stress to employees. Employee satisfaction and performance can suffer which can lead to the business as a whole suffering.

Automation, one of the most common ways of optimizing business operations, can help business operations flow better, reduce undue stress on employees, and help the business operate more efficiently. The use of software can also reduce one of the most common bottlenecks for businesses, data entry. Business process optimization solutions from increase efficiency by reducing the burden of data entry, leaving employees to concentrate on other areas that help a business meet its objectives.


Optimized business processes give businesses the ability to adapt quickly to changing environments and setbacks and take advantage of new opportunities quickly. By helping a business do all this, process optimization can help a business stay ahead of its competition. Having this flexibility and adaptability is especially important right now considering how rapidly the world and the overall business environment are changing.

Higher Quality Results

A major goal of business process optimization is improving the quality of results produced by employees. That may take different forms depending on the business. Common examples include streamlining the fulfillment process to improve customer satisfaction or reducing human errors in manufacturing processes. By making improvements, businesses can deliver high-quality results which can help improve the business’s reputation, retain current customers, and gain new ones.

Regulation Compliance

The regulations businesses have to abide by are always changing and failure to comply can be detrimental to a business. The process of optimization can include helping a business comply with these regulations.

It Helps Track Employee Performance

Optimized and automated business processes make it easier to track employee performance. The tools used to make this possible enable upper management to hold employees accountable as well as find other areas where inefficiencies exist. This way, employees can be urged to improve their performance and inefficiencies can be eliminated to further improve the business’s operations.

The process of optimizing business optimizations is a long one, which is always evolving, and never really ends. Although it can be costly, businesses that seek to continually check, optimize and improve their processes stand to benefit a lot. This can be through better and higher output, improved employee and customer satisfaction as well as savings in terms of both time and money.

Streamline Your Business Processes For Enhanced Efficiency

In the pandemic world, the way our business is run is taking priority over revenue and profits. With more people facing unemployment, including your customer base, individuals are less likely to spend excess money on services or products. Even your most loyal customers and clients will be more frugal with their cash. It’s more crucial than ever that you conserve your revenues. Rather than spending money, you need to think about how your venture can save the pennies. Being more efficient tends to mean less financial wastage. Take a look at how you can streamline your business processes in an attempt to survive the Covid-19 world.

Saving Time

Time costs money. You need your staff team to be focused on the most worthwhile tasks that can save your business cash. Think about honing a mature digital process automation policy to ensure that there is less time spent on repetitive tasks within your company. You can generate more efficient workflows without the need for any coding by using a drag and drop facility. You can even identify bottlenecks and work on making your processes more fluid. This, coupled with an excellent document management system, means that your staff can be released from tedious, repetitive tasks to focus on more crucial considerations. Marketing, funding and staffing will be more high priority facets of your business in the coming months.


No one wants to fire staff – this is the worst aspect of being a boss. While you want to conserve as many roles as possible, a decrease in revenue and profits may result in the need to streamline staff. Be responsible when shaving off wage commitments. Make your redundancy packages as comprehensive and generous as possible. Talk to staff members empathetically, and make it clear that you will be there to help them locate new positions elsewhere. Staff who are made redundant can feel bitter (understandably) so if they choose to burn their bridges, don’t be too upset. As a caring employer, try to restructure your business to save as many jobs as possible. Explore pay cuts or part-time working to keep as many of your staff on as possible. Lead by example and forego your bonus and a chunk of your wage to show that you are all in this together.

Outsourcing Overview

If you utilize outsourcing for your benefit, you need to do an audit to see if you can claw back any cash. Do you really need a social media manager? Can you keep this function in house? If you can continue your IT troubleshooting and your blog posts within your firm, it’s time to forego the more expert outsourced capabilities. This is money that can be saved. While your online presence may take a small hit, the traffic won’t be there to attract in any case. To increase efficiency, you need to bring these business functions into your remit. It may involve a restructuring of your firm, but this could see you through an economically uncertain time.

Follow this guide and streamline your business processes for enhanced efficiency.

3 Ways to Improve Your Medical Office Management and Workflow

StrategyDriven Managing Your Business Article |medical office management |3 Ways to Improve Your Medical Office Management and WorkflowThe sounds of phones ringing and multiple lights blinking to alert the front desk staff of calls on hold. Stacks of paper, and sticky notes littering desks, visible to patients. A stressed-out staff isn’t delivering the best service that they can. They can be overwhelmed with putting out fires constantly.

Would you come back to a medical office like that?

Earning a patient’s trust for medical care starts with the first experience with you. If a patient knows they have access to a medical care provider that values them, they are more likely to return.

A proper workflow and clear medical office management strategy can improve everyone’s experience.

Integrate Answering Services

One of the first things that medical office management can do is help with the incoming calls. Patients are still trained to call the office. They schedule appointments, inquire about prescriptions, and ask follow up questions to nurses and doctors.

If they can’t get through to speak with someone, patients can’t experience what you have to offer. Integrating a third-party app or website to help assist with calls during busy hours of the day can leave a burden on the staff.
When reception gets overwhelmed with incoming calls, an integrated answering service can help. Finding medical answering services that work for you can manage the influx of calls during busy hours.

An answering service lets patients know that their call is valuable. Medical office management will be able to communicate with patients better. Making sure that every call is answered, and messages relayed, helps everyone.

Scheduling Option Availability

Give patients a 24-hour, 7-day a week option. Allowing patients to schedule, cancel, and move their appointments is a way to ease the onslaught of calls to a front desk.

A scheduling app or website empowers patients. It gives them the peace of mind to have some control over their appointments.

A scheduling program can also record patient behavior and show a pattern behavior. Chronic canceling, last-minute reschedules that result in gaps–are missed opportunities to create income. Knowing which appointments to watch can help to get last-minute gaps filled faster.

Track And Observe Behavior, Hold Meetings

Create accountability in the staff’s practices and behaviors. This will help to streamline the processes of the office. Finding hiccups in the process, or where things start to back up, can help open ways to better work through an issue.

Holding both individual and staff meetings can address widespread and personal practices. This will help everyone assess what is working and what is creating more stress.

Get input from staff to find out what can be tweaked to get patient and staff concerns ironed out. This can help the medical office management address issues head-on.

Regular meetings can help get everyone on the same page, quickly.

Ready To Improve Your Medical Office Management?

Improving medical office management helps improve patients’ experiences in your office as well.
Have you implemented an answering service? What has worked for you in your office?