The 6 Secrets to Effective Manager Communications

In times like these, when businesses are either bracing for the second wave of economic crisis or scared the employees will walk away on the road to recovery, communications professionals have the opportunity to help businesses prepare for either inevitable circumstance. And since study after study tells us that the most important driver to employee satisfaction is the manager-employee relationship, it only stands to reason that companies should be placing their bets on middle managers to hold the ship together.

There are a number of ways to help managers succeed: professional development, training courses, carrot and stick rewards. In my experience, most of these don’t work. Managers report not having time to attend training and professional development is stuck in the 1980’s; and, since when do we actually offer managers positive rewards for doing great work. More often than not, we just use the stick.

So, while our execs are focused on steering the ship, we can be focused on helping manager hold it together by putting the 6 Secrets to Effective Manager Communications into practice


Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:

Subscribing to the Self Guided Program - It's Free!


 


About the Author

Jeremy Henderson is founder and chief client partner at Jungle Red Communication, an employee engagement consulting firm based in the San Francisco Bay Area. Working for some of the most innovative and highly regarded companies of our era, including Razorfish, eBay, salesforce.com, and City Colleges of Chicago–Europe, shaped his focus on helping his clients create happy, healthy, and productive workplaces.

Take a Stand: 6 Benefits of Standing Up at Work

By now you’ve heard the news: sitting will kill you. They say it’s as threatening to the body as smoking, and even if you belong to the small group of us who work out every day, you aren’t redeemed. One study done in 2012 by Shelly K. McCrady and James A. Levine revealed sitting was more common during the workday than during leisurely time so for those of us who work 40 hours a week, it’s time to stand up.

While not every day is a Saturday and you might need to forego a leisurely walk in the park on your Tuesday, the simple act of standing more throughout your day will impact your life for years to come. And here are 6 reasons why.


Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:

Subscribing to the Self Guided Program - It's Free!


 


About the Author

Dan LeeDan Lee is CEO and Co-Founder on NextDesk. NextDesk was founded in January 2012 to help prevent the assorted ailments such as back, neck and shoulder pain, and carpal tunnel syndrome — not to mention more serious health issues — associated with desk-job workers remaining stationary for long periods of time.

Three Ways Document Management Software Can Streamline Operations

No matter what size or type of business you run, chances are, you’re overwhelmed with incoming files – both paper and electronic documents. It generally starts slowly – an email here, a receipt there, incoming invoices and customer correspondence, and before you know it, you’ve got a mountain of paper and no way to find the documents you need.

There’s a better way. Document management software can put important documents at your fingertips in seconds and help you keep everything organized. But which document management solution would work best for your office? Here are three tips to help you understand how document management software can help and which features you’ll need to make it work.


Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:

Subscribing to the Self Guided Program - It's Free!


 


About the Author

Jeff PickardJeff Pickard founded Lucion in 2005 and brings over 15 years of management experience and innovation to Lucion, where he continues to steer Lucion’s technology advancements in the document management and paperless office software markets. After three years as an attorney with the Chicago-based law firm Kirkland & Ellis, Jeff founded zCalc, LLC, a software company which served the needs of professionals in the estate and financial planning fields. In 2005, he sold the company to Thomson Fast-Tax and then began to focus his attention on paperless office software. Jeff graduated cum laude from the J. Reuben Clark Law School at Brigham Young University, where he was editor-in-chief of the BYU Law Review.

StrategyDriven Human Performance Management Best Practice Article

Human Performance Management Best Practice 12 – Conservative Decision-Making

StrategyDriven Human Performance Management Best Practice ArticleNot all decisions are made in the boardroom. Employees make decisions that affect the organization, its reputation, and financial well-being every day. It is important that these decisions be well aligned with the organization’s values and mission goals. Thus, employees should embody a conservative decision-making approach; being adverse to incurring risks that would make their actions unaligned with the organization’s direction.


Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.

Subscribe to the StrategyDriven Insights Library

Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).

Not sure? Click here to learn more.

Buy the Article

Don’t need a subscription? Buy access to Human Performance Management Best Practice 12 – Conservative Decision-Making for just $2!


About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Jeffrey Gitomer

Writing my own legacy. One word at a time. Yours?

What do you do when you get up every day? Anything to do with your legacy? I doubt it.

Here’s a short version of your morning: Shower. Coffee. TV. Get dressed. Check your calendar. Check your email. Check your social media. Maybe even make a follow-up call (or two) or read a few pages. No legacy there. More like ‘routine.’

Me? I write something. And while I confess I do not do it every day, over the past 22 years I have written more than 1,100 columns, 12 books, 10 e-books, 4,000 tweets, and recorded more that 300 videos on my YouTube Channel.

Numbers? With more that 3.4 million views and more than 19,000 subscribers on my YouTube Channel, my weekly email magazine goes out to more than 350,000 people a week, my twitter followers number more than 70,000, and I have more than 18,000 LinkedIn connections – all from writing.

Yes, I have enjoyed ‘reader acceptance’ and ‘reader response’ – and that combination has more than helped my legacy grow. But…

REALITY: I didn’t start out with 12 books. It started with consistency, and 20 years later, BOOM! I started with ONE idea, one column, one tweet, and went from there.

It’s not a book, it’s a writing project. It’s not my column, it’s a captured idea and my weekly self-discipline. It’s not my tweet, it’s my documented, posted thought that hopefully will get a positive measurement by being re-tweeted more than 50 times.

Over the past eight years, I have grown my social network to a substantial presence. One follower, one reader, one subscriber, one re-tweeter at a time. And I basically did it while you were watching TV. And for the record here – that’s not a brag of mine – it’s a wake-up call of yours.

What will your legacy be? Watching news? Watching reruns? Getting drunk on the weekends? Going to parties? Watching SportsCenter?

INSIGHT: Legacy is something you have to be socially aware of and intellectually on top of. It requires both self-discipline and self-sacrifice – without regret. If you wanna be remembered for it, you gotta love it and give it everything you’ve got. And you have to become known for it. And in my case – you gotta write about it.

In today’s world, writing and being published is no longer a mystery. Blog something, tweet something, post on your LinkedIn page, Facebook something, post a video on YouTube, create your own email magazine, post a quote on Instagram, and BOOM, you are published. Create followers, and BOOM, you have acceptance and a reputation. Do that for 20 years, and BOOM, you have a legacy.

No longer do you have to ‘submit’ your writing and wait for acceptance to be published. You can do it yourself. And in fact, if you do it yourself AND submit, the discerning editor will Google you and find everything. Cool, eh?

START HERE: Ask yourself these legacy-based questions:

  • What do you love to do?
  • What are you passionate about?
  • Where do you excel?
  • Do you have a philosophy about how you live your life?
  • What do you want to be remembered for?
  • What do you want said at your eulogy?
  • What do you want written on your tombstone?

The answers to these questions will uncover legacy potential and create a starting point. Keep in mind, this may be the first time you have ever contemplated your legacy – explore a little.

Here are a few things you can do to get started:

  • Decide ‘what’ you want to be remembered for.
  • Write to clarify your thoughts and affirm your intentions.
  • Dedicate 15 minutes a day – an apple a day.
  • Include some kind of journal or scrapbook to document your progress.
  • Talk about your intentions with those closest to you.
  • Begin writing and posting.
  • Ask people on your list to follow you and contribute their ideas.
  • Start now!

AFFIRM IT: I am a writer and a speaker. I am a dad, granddad, and friend. I love what I do, and I love life.

REALITY: Legacy takes years to create, but achieving it is not a matter of patience. It’s a matter of self-discipline and dedication to your passion, and building your expertise to legacy level. Legacy is not created in a day – it’s created day-by-day.

Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.


About the Author

Jeffrey Gitomer is the author of The Sales Bible, Customer Satisfaction is Worthless Customer Loyalty is Priceless, The Little Red Book of Selling, The Little Red Book of Sales Answers, The Little Black Book of Connections, The Little Gold Book of YES! Attitude, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching, The Little Teal Book of Trust, The Little Book of Leadership, and Social BOOM! His website, www.gitomer.com, will lead you to more information about training and seminars, or email him personally at [email protected].