Entries by Nathan Ives

StrategyDriven Podcast Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5 Unbreakable Laws of Selling

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5 Unbreakable Laws of […]

Podcast: Play in new window | Download (Duration: 30:52 — 42.6MB)

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Time Matters

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StrategyDriven Organizational Performance Measures Best PracticePerformance measures record specified outcomes achieved either at a specified time or within a defined interval and so, by their very nature, are time dependent. Consequently, a performance measure alters the behaviors of those being monitored not only in relationship to what is being monitored but also to when the outcome is being monitored.

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Eliminate Low-Value Metrics

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Over time, organizational performance measurement systems can grow to include hundreds if not thousands of individual metrics. While each metric contributes some value in establishing the overall picture of performance, not all metrics offer equal value in doing so. Some metrics contribute so little value that they may be more costly and distracting than their value warrants. Consequently, executives and managers should consider eliminating these measures from the overall system.