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Organizational Accountability – Evaluating Organizational Culture, part 3
When evaluating an organization’s culture, it is important to understand that variations likely exist vertically among personnel levels and horizontally across divisions, departments, and workgroups. Consequently, it’s important to establish the degree of alignment between the various organizational levels and business units to the cultural characteristics being evaluated in order to fully understand the cultural adaptation and adherence within the organization.
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Additional Information
For additional information regarding organizational alignment and aligning mechanisms see:
About the Author
Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.
An organization’s culture – its commonly shared values and beliefs – is both highly complex and interrelated. As such, no one cultural artifact should be used in isolation to describe an organization’s culture and each artifact contributes differently to the painting of the overall culture picture. Objectively viewing the collection of cultural artifacts and identifying their individual contribution significance is critically important to developing an accurate understanding of the organization’s culture.
While many organizations publish value statements, they tend to be rather general and lofty, indistinguishable for those of most other organizations. Other organizations have no values statement at all. Either circumstance makes it difficult for cultural analysts to divine where on the each value’s spectrum the organization resides and to ascertain the alignment between individual organizational groups to the values because of this lack of definition specificity.
The firm hand of culture drives what, how, and why work gets done. Consequently, attempts to change established policies, processes, or practices will meet with a degree of cultural resistance. Therefore, the challenge for leaders becomes how to effectively implement needed change in spite of this resistance; especially if the foundational tenants of the organization’s culture must be preserved.
Organizations operate within the context of their environment; the military being no different than civilian businesses. During their plebe (freshman) year at the United States Naval Academy, midshipmen are required to read two news and one sports page article each day in order to remain up-to-date on those current events impacting our nation and its military. Plebes are tested on their news selections and overall knowledge by upper classmen to ensure they are both conversant and understand the importance of the newsworthy events. Thus, plebes have impressed upon them the value of remaining aware of current events.
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