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Decision-Making Best Practice 15 – Identify the Unintended Consequences

StrategyDriven Decision-Making ArticleDecision makers select from an array of choices the course of action their organization will take; voiding several other possible alternatives. Since there is seldom a perfect solution option to resolve any particular issue, some aspects of the problem will remain unaddressed and/or some excessive action taken. Furthermore, it is impossible to consider all circumstantial variables when making any decision. These decision-making process limitations often lead to unintended consequences, some of which may so adversely impact the decision’s outcomes as to render it a failure or significantly diminish its return on investment.


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Decision-Making Best Practice 13 – Document the Decision-Making Process

StrategyDriven Decision Making Article | Decision Making ProcessEvery decision made represents a risk to the organization; some large, others small; some immediate, others latent; some positive, others adverse. Regardless of the impact, it is desirable to have each decision bring optimal benefit to the organization. Achieving these frequent, repeatable, and positive results requires a mechanism to drive consistency in decision-making; consistency that is only achieved through established procedures on which decision-makers are trained and against which performance is evaluated and acceptable behaviors reinforced.


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