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How to Create a Front Office that Everyone will Love

StrategyDriven Entrepreneurship Article | OfficeThe reception of the office is one place that the management should never ignore. It should be a combination of form and function. The reception area must be able to create a positive first impression and make guests satisfied when they leave. How is this possible? Keep on reading the rest of this post as we briefly tackle some of the best ways to create the best front office.

Use a Digital Receptionist

These days, you no longer need to employ a human receptionist to be at the front desk. To cut down the costs, consider using a digital receptionist in the front office. This makes visitor registration more innovative, which can be completed through a tablet or a computer instead of manually logging in with a pen and a paper. The digital receptionist will also capture the photo and signature of the guests.

If you are looking for the best check in apps for business, take a look at Greetly and see how this digital receptionist can revolutionize the front office.

Choose the Right Furniture

When choosing furniture to be used in the front office, make sure that you go beyond the aesthetics. While it is undeniable that style is important, you should also emphasize ergonomics. Make sure that it will promote the highest level of comfort to the guests so that they won’t mind the time they have to spend waiting.

Offer a Branded Experience

In one article from Forbes, the author reiterates that brand identity is not enough. The business needs to offer a total brand experience. While this can be done in many ways, one of the best would be in the front office. From the moment a visitor steps in, the front office should already be reflective of the personality that the business would want to establish. A good way to do this is to choose colors and designs that are associated with the company.

Provide Refreshments

The management does not need to spend a fortune to provide refreshments in the front office. Water, coffee, and tea will be great to have. A jar of candies, chocolates, and cookies will also be good. This way, visitors will have something to fill their stomach while they wait. It does not need to be anything too heavy!

Create Reports

Front office management can be improved through analytics. If the office has a digital receptionist, it will have the data that can be analyzed to perform an analysis of visitor data. It can help in the identification of trends and areas for improvement. To add, there should also be a system in place to ask visitors for feedback when they leave. It will make it easier for the management to determine what can be done to be better.

Take note of the things that have been mentioned above to create a great front office, making sure that your guests will feel welcomed once they step in and will be highly satisfied with the experience when they leave.

Finding the Best Business Property for You

A new business property can be one of the biggest commitments that you can make as a business owner. It is also, at its heart, a difficult thing to make a decision on as there are a lot of different elements involved. Especially if you have never owned a business property or rented one before.

Of course, some of your initial considerations will include a number of important factors, such as:

  • What’s your budget?
  • What size premises do you want?
  • Do you need a lease or a licence?
  • Where and when do you need to start looking?

Outside of this, there are also a lot of other considerations that you need to make in order to set your business off to a flying start. Including:

Transport Links

One of the most important considerations for any business – new or old – is the problem of transport. Can people, clients and employees alike, get to your location easily enough without it being a hassle? Buses, trains, parking for cars and just a generally easy to find entrance are a big part of ensuring transport is as easy as possible for everyone. If you choose to base your business in an office in the middle of nowhere, then you may find that very few people want to work for you. Nor will you have an easy accessibility that clients prefer. So, always factor transport into your property calculations.

Location, Location, Location

There are lots of places to look when it comes to finding the right property to base your business at, as many people say on the property hunt, it’s all about location, location, location. You need the right amenities, footfall and lots of other factors that come into play when choosing a property to be just right before you settle on a location absolutely.

Usually, your biggest concern should be being in the right area for your business. So, if you are a thriving digital agency then you will obviously want to be situated in a city centre. Or if you need foot traffic in order to generate enough sales then you need to be situated on a busy high street or at least somewhere a little more visible to the public.

Upgrades

Another important thing to consider is whether or not you plan to expand your business any time soon. If you do, settling on an office or storefront that is too small for your future business pursuits is not a good idea in the long run. Find a property which will be level up alongside your enterprise.

Getting advice from a commercial property agent could be the best solution for you when it comes to actually finding a good property, as it gives you more insight and knowledge to the sector that you might not necessarily have on your own.

At the end of the day, finding the right property for you may not be the easiest process to go through from start to finish. But, in the end, it will be worth it when you find yourself in your brand new business office.