StrategyDriven Business Performance Assessment Program Video

Common Business Performance Improvement Opportunities

In today’s hyper competitive marketplace, no leader can afford to see his or her organization’s performance remain stagnant or, worse yet, decline. It’s become an imperative as well as a customer expectation that your company’s performance continually improve no matter what business you’re in.

It can be exceedingly difficult for a business leader to pinpoint the performance improvement opportunities enabling his or her organization to achieve its fullest potential.

At StrategyDriven, we’ve had the privilege of helping leading companies around the world improve their performance. Based on this experience, we’ve identified several common performance improvement opportunities associated with the organizational, process, and technology areas that you can look for and implement within your organization to improve overall performance.

Common Business Performance Opportunities explores the organization, process, and technology challenges frequently preventing the achievement of superior business performance.

As illustrated by StrategyDriven’s Information Development Model, business performance assessments belong to the third tier of performance data refinement. Performance reports at this level benefit from human intelligence added to supporting data during: initial data synthesis, basic trend identification and analysis, multi-trend synthesis, and basic model application. It is the infusion of human knowledge and experience at these points that makes these assessments broadly integrated and highly insightful.

To learn how to maximize the value of your business performance assessment efforts:

About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal, and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

StrategyDriven Entrepreneurship Article

Tips For Improving Your Small Business Using Technology

StrategyDriven Entrepreneurship ArticleThere are many advantages to using more technology solutions in your small business that are worth you learning more about. Now is a good time to work through any fears you have and start to become more open-minded about bringing these types of advancements into your workplace.

Although you may be apprehensive about this transition, keep in mind how much more productive you and your employees will be. There will be less time spent on completing mundane tasks offline and more chances for you to innovate and outperform your competition. Educate yourself on the topic further and then spend time deciding what’s worth you implementing at your office.

A Website & Blog

Improve your small business using technology by launching an attractive website and blog so consumers can learn more about you. The reality is that shoppers want to find out more information about a brand before spending their hard-earned money with a company. A website and blog will give you the chance to present your business appropriately and quickly inform consumers about what makes you unique and better than your competitors. Use your blog to show that you’re the experts in your industry and as a way to provide added value to those interested in working with you.

File Sharing

Another way to enhance productivity and efficiency at your office is to move your tasks online and file share through the Internet. For example, you can use programs such as DropBox for cloud computing so all of your important documents are stored in one place, and any member of your team can access them at any time, wherever they are. No longer do you have to be next to someone to edit their work and waste paper printing off assignments for review. You can move all of your files online to the Internet and then allow your employees to work from their own laptops to complete their assigned projects.

Online Advertising

It’s important to consider working online advertising into your marketing strategy if you want to guarantee you’re reaching your target audience. You have control over the creative aspects and who sees your promotions, so you know your money is being spent wisely when using this tactic. Consumers are spending a lot of time online these days, and it’s a great opportunity for your business to increase brand awareness and boost the visibility of certain products or services. It’s a useful option for helping you to get your small business in front of the right people in a timely manner because you’re the one calling the shots.

Social Media

You should also consider using social media to help you build a stronger fan-base and following and as an additional way to engage with customers. Improve your small business by using social media to ask for feedback, collect user-generated content and run contests. It’s a quick and easy way to make your mark online and instantly get in touch with those who are interested in what you’re selling. Not only do you need to be consistent about posting content but also listen and see what people are saying about your business online. It’s a wise idea to put a team of employees in charge of your social media strategy to make sure you’re constantly present and don’t disappear for weeks at a time.

Ability to Work Remotely

Technology will allow you to offer your staff the ability to work remotely from anywhere in the world. Not only will they be able to work from home and have a more flexible lifestyle, but you too can stay connected to your business while you’re away traveling to see a client or on vacation. You’ll be able to attract top talent when you’re able to offer this benefit at your workplace and will enjoy being able to connect into what’s going on at the office whenever you choose. It’ll be easy to join a video conference or dial into a phone line when you’re away and in need of speaking with someone on your team or a client over important business matters.

Customer Service

Enhance the customer experience for your clients through technology by offering more options for how they can get in touch with you. For example, online chat, email and social media are great alternatives if someone isn’t able to physically walk into your office and get help. It’s still important you train your staff and make sure they know how to handle all types of customer inquiries and complaints regardless of the channel they contact you on. The easier it is for customers to get in touch with you, the more satisfied they’ll be with your service, and more likely that they’ll leave you positive reviews online.

More Communication

There’s no excuse for not communicating promptly when there are so many different technology solutions available to you. Improve your small business by communicating more often using email and your mobile phone. There truly isn’t any reason someone shouldn’t be able to reply to you or that you can’t contact someone back within twenty-four hours. When you move more of your business processes online, you’ll also be able to get in touch with the right people and update or download necessary files within seconds. Take advantage of all the different communication channels that exist to help you do a better job of keeping in touch with clients and managing your employees.


The word technology may sound a bit overwhelming at first, but you should now be able to see for yourself all the ways it can help your business. You’ll quickly be able to improve your operations and client satisfaction scores when you’re willing to adopt new and trending solutions in your office. Avoid worrying about what could go wrong, and try to focus on all the benefits that are possible when you decide to take on a little bit of calculated risk. While technology may not always be the answer, more often than not it’s a wise choice that shouldn’t be overlooked.

StrategyDriven Entrepreneurship Article

Are You Looking for Advice to Improve the Performance of Your Business?

It does not matter what type of business you have, sometimes it starts to feel a bit stale and as though it needs an uplift of some sort. This can often be achieved by better performances from your employees, who may be feeling a bit lackluster from doing the same job every day. They may need motivation to help them improve their techniques, and you may need help to assist you with improving your management skills.

Align Them to a Common Goal

Aligning your staff towards a common goal is vital if your business is to grow and succeed. This process often starts at management level, as if you involve your managers in the strategy, it will soon be passed on to the rest of the staff. The manager’s role includes the task of supervising the employees in their group to ensure that work is finished on time and on budget. This will happen if team members are working together, which has been proved by using this strategy at Rolls Royce.  They have seen improved collaboration, enhancing its reputation for luxury and quality, and a report by the Harvard Business Review showed that 70% of employees were in favor of working this way.

Communicating your vision for the future of your business can have very positive results.

Deal with the Problems

If a member of staff informs you or their manager about a problem, no matter how minor it might seem, it should be dealt with as soon as possible. Do not shrug your shoulders when someone tells you they have lost the My Favorites Toolbar on their computer, go to and find out how to correct it. This might seem a trivial matter to you but dealing with their minor issues as well as any major ones will make them feel that you value them as a member of your team.

When a member of staff does not feel they are taken for granted, they will work more efficiently and help towards that common goal.

Keep Them Informed of Progress

Once the goals have been set, you should keep your employees informed of the results. Knowing if they are performing well can help them to aim even higher, and if they surpass the level of business that was being aimed for, they will all feel much happier in their work. Also, in letting them know what has been achieved, you are still involving them and that matters where employees are concerned. Keeping staff regularly informed of the progress of the plans, and when changes happen, helps to maintain engagement and make them more productive.

You should listen to their opinions as well. When they are working with your customers, they may well have ideas that you, sitting in your boss’s office, would never have even thought of. Do not fall for the mistake of not realizing just how clever some of your employees are, and what a help they can be to your business if you just listen to what they have to say.

It could be that your product or service needs improving to help your business grow, but first of all, look at how you can improve the performance of your staff, as that could be all that is needed.

StrategyDriven Entrepreneurship Article

Why Data Cloud Storage Improves Business Performance

Technological infrastructure is a real headache for most businesses. Large or small, companies have to be ready for the unexpected, like a hard drive suddenly dying or an employee’s PC repeatedly showing the blue screen of death shortly after every reboot. When systems aren’t functioning right, any kind of strategy goes out the window because when you cannot deliver, your business is toast.

Here are a few reasons why cloud storage supports business performance.

Distributed File Architecture Supporting a Global Workforce

Companies no longer rely on an internal network to provide file access to everyone who needs it. With the increasing use of outside contractors, part-time employees, and home workers that require access to documents, spreadsheets, and other files from the company server, it becomes a real headache for IT departments. For smaller companies that don’t really have an IT department at all, the inconvenience is felt even more.

Using a cloud service designed for businesses that enable anyone with a mobile app or web browser to access the necessary company files, once they’ve passed through two-factor authentication, makes it simpler. There’s no complicated setup necessary because everyone can be given access to the folders they need in the secure cloud. File audit trails and multi-factor authentication protocols ensure that companies can keep track of who’s accessing what and verify that only the approved people can access shared files.

Stay Focused on Core Competencies

Running a proper data center with all the equipment and staff required is expensive and involved. Trying to do so on a small budget or as a small business takes the focus away from providing services to customers and the technology team that is supporting that effort.

Whether looking to place group files on a secure cloud service or purchasing a sales package that works in the cloud, taking advantage of professional companies that already offer excellent data cloud services ensures you get the talent without having to find and hire it. Be sure to compare one cloud service with another, like they do at, to see which one is right for your business.

Scalable Storage as Needed

Growing businesses need ever-increasing amounts of storage. This puts a strain on the existing network and requires adding larger local drives to PCs while ensuring there are enough network drives to handle the storage capacity requirements as they grow. Needless to say, this is one problem that the IT team could well do without.

The beauty of using a cloud service is that they have sufficient storage capacities to allocate increasing storage to businesses on an “as needed” basis. Basic plans sometimes have an unlimited data capacity, but most business plans require additional payment for extra terabytes of storage at affordable rates.

In many ways, cloud storage takes some of the heavy lifting away from IT departments – and people tasked with this responsibility in SMEs – so the company can focus on its core operations. The cost per megabyte or gigabyte is low with so many cloud providers competing, so it just doesn’t make sense to try to handle it all in-house any longer.

StrategyDriven Entrepreneurship Article

Top 5 Ways to Improve Your Business

StrategyDriven Entrepreneurship ArticleWhether you’re a small business owner looking for advice on how to boost your business, or a professional working for a large business wondering how to make an impact, understanding the different ways businesses can improve is important. There are a number of tips and tricks to do with marketing, sales and the more technical side to businesses that can aid growth, but in many cases, improving businesses can be much simpler than that. Here, we’re taking a closer look at the top five ways to improve your business.

Invest In Your Business

The best way to improve your business is simply to invest in it. You don’t need to have a huge budget in order to do this, and there are many low-cost ways that you can make a better working environment and a better business as a whole. For example, consider looking into sales or automating your marketing for an effective solution. If you do want to invest a little bit of cash, but don’t quite have it to hand, then consider taking out a loan from a bank or something similar to Wizzcash short term loans. This will give you a little helping hand to help you boost your business when you need it.

Set Goals

A simple way to improve your business is to know what you want to achieve, and work out how to achieve those set goals. This way, you know that your business is consistently striving towards something, meaning you will continue to improve your processes and work environment as you go.

Monitor Trends

Events around the world, no matter how big or small, could have an impact on your business. Staying up to date with your industry and even the current economic, social and political environments around you can help you to improve the way your business runs. Monitoring trends doesn’t have to be difficult either – just open your eyes and ears to your local community and this will be done for you.

Boost Employee Motivation

While getting the sales in and ensuring that all work is complete might be at the top of your list as a business owner in order to ensure that you are getting a profit, the best way to do this is through employee motivation. This is one of the most overlooked aspects of businesses, but generally, those who look after their employees will see their staff turnovers decline and see your business begin to boom. There are a number of ways that you can do this, such as regular staff events, rewarding hard-working employees, recognising achievements and encouraging personal and professional development.

Know Your Limits

One thing that many business owners tend to forget is their limits. As they are fuelled with the idea of success, they can quickly wear themselves out and hit bigger hurdles than they may have imagined along the way. Know your personal limits as a business owner, employ the right staff around you to help hold up their end of the business that they may be experts in, and manage your resources in a much better way, and your business will begin to fly.

Portfolio Items