Management Observation Program Best Practice 10 – Foundational, Situational, Event-based, and Random Observations March 26, 2013/in Management Observation Program, Premium /by Nathan Ives+While management observation programs serve many purposes, they primarily exist to drive achievement of the organization’s goals in a manner consistent with its values. These formal, documented observations accomplish this by shaping and reinforcing personnel behaviors critical to supporting excellent operational performance. Hi there! This article is available to StrategyDriven Personal Business Advisor Remote Access and Dedicated Advisor clients and those who subscribe to one of the article's related categories. If you're already a Remote Access or Dedicated Advisor client or a related category subscriber, please log in to read this article. Not a client? We'd love to have you on board. Check out our StrategyDriven Personal Business Advisor service options.