Why It Is Important To Train Your Staff

Photo courtesy of Highways Agency At the root of most companies’ success is the skill and knowledge of its staff. If your staff are experts in their respective roles, this will have a positive impact on the whole of your business. Well-trained staff get better results, are more efficient, and are happier in their jobs. […]

Jeffrey Gitomer

Easiest way to make a sale? Start at the top!

If you’ve never been to the Guggenheim Museum in New York City you’re missing an exceptional experience and an incredible lesson in sales. When you enter this Frank Lloyd Wright designed building, you’ll be immediately amazed by the rotunda exposing the entire museum. Art is everywhere and a giant ramp wraps around six floors of […]

Why it Pays to be a Contrarian

In his famous poem, Robert Frost declared that he preferred to take “the road less travelled by.” I take that idea not only as a useful philosophy for life, but also as an even better guide for business. When I began to buy and sell commercial real estate in 1968 I was told that the […]

Key Strategic Action Questions

Leaders can sometimes get sidelined and stuck in a rut by focusing too much on tactics rather than strategies, and on what happened yesterday rather than what needs to happen tomorrow and the many tomorrows to come. Here are some questions to answer when you are thinking about Strategic Action. You might want to rate […]

Branding vs. Marketing

Many believe that a brand is a function of marketing. Or more specifically, brand building. Marketers and marketing departments love ‘branding campaigns’ or ‘brand-building programs,’ because they are sexier and more exciting than their less attractive cousin, the product campaign. Agencies love them because they think it means big budgets and mass media. But a […]

Lead Like it Matters… Because it Does, part 4 of 4

We asked Roxi Hewertson about the 8 overarching leadership insights that kick off her new book Lead Like it Matters…Because it Does hitting the stores in just a few weeks. She agreed to share them with us as a four-part series. This is Part 4 of 4. Insight 7: Most Change Efforts Fail and They […]

Human Feedback is the Greatest Path to Efficiency

Feedback, at its core, is simply information about the results of past action that can improve the results of future actions. An airplane’s navigation system, the thermostat in your home’s heating unit, and a flashing electronic sign that displays your car’s speed are all examples of feedback that drives improvement. The plane adjusts its course, […]

Lead Like it Matters… Because it Does, part 3 of 4

We asked Roxi Hewertson about the 8 overarching leadership insights that kick off her new book Lead Like it Matters…Because it Does hitting the stores in just a few weeks. She agreed to share them with us as a four-part series. This is Part 3 of 4. Insight #5: Leading is All About Relationships Let’s […]

Lead Like it Matters… Because it Does, part 2 of 4

We asked Roxi Hewertson about the 8 overarching leadership insights that kick off her new book Lead Like it Matters…Because it Does hitting the stores in just a few weeks. She agreed to share them with us as a four-part series. This is Part 2 of 4. Insight #3: Leadership Is a Discipline, Not an […]

Women Are Today’s Brand Champions

Women have been long known to be holding the purse strings when it comes to the majority of household purchases. According to Monique Nadeau, President and CEO of Hope Street Group, “Women overwhelmingly hold the consumer purchasing power in our country, whether we’re talking about individuals or households. Their understanding of the market allows them […]