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Human Performance Management Best Practice 8 – Procedure Level of Use Standards

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StrategyDriven Human Performance Management Best Practice ArticleUse of procedures and work instructions helps increase performance consistency between individuals conducting these documented activities and between repetitive performances by one person. Such consistency promotes the error-free performance necessary for high-risk and high-quality operations. However, the use of procedures slows progress and limits productivity. Since not all activities demand a high degree of consistency, a graded approach to the application of a procedure use standard is warranted.

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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Recommended Resources – The 4 Disciplines of Execution

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StrategyDriven Recommended ResourcesThe 4 Disciplines of Execution: Achieving Your Wildly Important Goals
by Jerry Weissman

About the Book

The 4 Disciplines of Execution provides the steps needed to repeatably translate one’s business strategy into the day-to-day activities instrumental to realizing organizational goals. These disciplines include:

  • Focus on the Wildly Important – Give your best effort to those few goals that really matter instead of giving mediocre effort to dozens of goals.
  • Act on the Lead Measures – Carefully track the lead measures and let the lag measures take care of themselves.
  • Keep a Compelling Scoreboard – Make sure everybody knows the score at all times so they can tell if they are winning or not.
  • Create a Cadence of Accountability – Hold frequent accountability sessions whose only purpose is to advance the Wildly Important Goals.

Benefits of Reading this Book

StrategyDriven Contributors like The 4 Disciplines of Execution for its methodical, repeatable method of translating corporate strategy into the day-to-day actions of organization members. We appreciate the adaptation of the book’s principles to both an organization and team-level implementation.

Chris, Sean, and Jim richly present their concepts with detailed illustrations and examples; making the disciplines both easy to understand and readily implementable. The 4 Disciplines of Execution is remarkably well aligned with the foundational principles upon which StrategyDriven, its products and services, is based. For its actionable principles of strategy execution while promoting organizational alignment and accountability, The 4 Disciplines of Execution is a StrategyDriven recommended read.

Tactical Execution – Improving Cross-Functional Performance

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Eliminating process barriers between work groupsIt’s difficult enough for a manager to align, streamline, and make efficient those business operations under his or her direct control; adding one or more other work groups to a process’s execution exponentially increases this challenge. Consequently, organizations stand to gain substantial productivity benefits through better cross-functional process execution.

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Tactical Execution Best Practice 6 – Succession of Authority

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StrategyDriven Tactical Execution Best Practice Article“You are not open for business unless you are ready to do business.”
StrategyDriven Contributors

Limited resources, personnel, financial, and material, are a constraining reality faced by every business. These constraints prevent leaders from executing on business activities and in some avoidable cases result in customers not receiving the goods and services to which they are entitled. In other instances, business operations cease altogether. While demand spikes cannot be perfectly anticipated, policy-induced limitations are fully avoidable and often inexcusable. An executable authority succession pan is one such mechanism used to avoid a policy-driven operational stoppage.

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Seven Strategies for Managing Workplace Internet Usage

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As social media and personal email continue to be many individual’s primary forms of communications, it becomes harder to keep them focused at the workplace. An increase in usage of media-rich sites can place a considerable strain on limited bandwidth, which can hurt the performance of critical business tasks. The challenge is establishing a proper workplace balance that allows some personal internet usage without a related drag on business efficiency.

As a business owner or IT manager, you need tips and tactics on striking the right balance. We offer seven strategies:

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About the Author

Keith RossKeith Ross is product manager for Networking products at Black Box Corporation. His product line includes Ethernet switches, media converters, network security, and WAN optimization products. Keith has over 10 years experience in telecommunications and data networking. He worked at FORE Systems, Marconi, and Ericsson previously. Keith has a BSEE from Carnegie-Mellon and an MSEM from Stanford University. To learn more about Black Box, click here.