StrategyDriven Podcast Special Edition 52a – An Interview with Ken Ball and Gina Gotsill, co-authors of Surviving the Baby Boomer Exodus, part 1 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 52a – An Interview with Ken Ball and Gina Gotsill, co-authors of Surviving […]

Ken Ball

The Boomers are Leaving! – How to Create and Implement a Knowledge Transfer Program, part 2

Now that you’ve looked at your workforce (in The Boomers are Leaving! – How to Create and Implement a Knowledge Transfer Program, part 1), you’re ready to design and develop a program that retains Baby Boomers’ knowledge. But your program should do more than just capture and transfer valuable knowledge – it should also sow […]

StrategyDriven Management Observation Program Warning Flag Article

Management Observation Program Warning Flag 1 – End of Period and Clustered Observations

Direct management observation and immediate feedback is the best tool for reinforcing performance expectations among employees. And while such reinforcement is optimally effective at maintaining high performance levels when given consistently over time, some management observation programs become a checklist task for executives, managers, and supervisors; resulting in the majority of observations being performed at the end of the observation cycle or in clusters during a narrow time frame within the cycle. Workers learn that standard adhering performance reinforcement only occurs during a very brief period within the cycle and that substandard work will typically not be observed and behaviors corrected the rest of the time. Work behavior quickly aligns with the pattern of expectation reinforcement; sub-optimizing overall performance and adversely impacting the observation program’s effectiveness.

Loud and Clear: Six Tips for Communicating in a Way That Truly Resonates

In today’s information-packed business world, it is easy to communicate, but it isn’t always easy to be heard. Here’s some advice on how to create messages that people really remember. Today we are overwhelmed with messages. Some are just 140 characters long. Others are much longer, but they are constantly bombarding us – trying to […]

Executive Vision – Building a Global Leadership Brand: Technology

Executive Vision is a five part series created by CNBC and sponsored by Credit Suisse. Within each episode, Melissa Francis, Simon Hobbs, and a group of distinguished guests discuss what it takes to be a visionary leader; guiding their companies to success within the rapidly changing global marketplace. Distinguished Guests Dr. Jean Botti, Chief Technical […]

Leadership Inspirations – Practice Makes Perfect

“In business or in football, it takes a lot of unspectacular preparation to produce spectacular results.” Roger Staubach United States Naval Academy graduate, Heisman Trophy winner and legendary Hall of Fame quarterback for the Dallas Cowboys (1969 – 1979)

Relational Leadership and Employee Retention – A Match, part 3

This series of articles explores the connection between relational leadership and employee retention. I discussed creating a ‘learning – thinking’ organization in the first article and a trusting organization in the following two. This final article examines creating a respected organization. Respected organizations are often marked by the depth of esteem in which the community […]

StrategyDriven Podcast Special Edition 51 – An Interview with Priscilla Nelson and Ed Cohen, co-authors of Riding the Tiger

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 51 – An Interview with Priscilla Nelson and Ed Cohen, co-authors of Riding […]

Ken Ball

The Boomers are Leaving! – How to Create and Implement a Knowledge Transfer Program, part 1

The clock is ticking: next year, in 2011, the oldest of the 76 million Baby Boomers turn 65. While that has long been considered traditional retirement age, Boomers are known for bucking the system. Many will decide to stay in the workforce and replenish their savings and retirement accounts. But when they do leave, they […]

StrategyDriven Organizational Performance Measures Best Practice Article

Run New and Old Performance Measures in Parallel

The outcomes of substantive change can seldom be fully anticipated; and changes to organizational performance measures are no exception. Performance measures drive executive and managerial decisions and personnel actions and, over time, shape these behaviors to achieve optimal results relative to the established measures. Thus, changes to performance measures serve to change behaviors in predictable and sometimes unpredictable ways.