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Business performance assessments represent a second tier aggregation of organizational data, benchmarking references, and industry experience. As such, assessment team members are challenged to combine the often disparate data they collect in a way that allows them to draw meaningful conclusions upon which the organization can act to improve performance.
Business performance assessments seek to identify meaningful improvement opportunities for an organization, typically in the areas of safety, performance reliability, and operational efficiency. Meaningful or material opportunities are those representing a performance improvement that satisfies a regulatory requirement, exceeds the organization’s financial return on investment threshold, and/or provides a not easily replicable advantage over competitors. As such, assessors should evaluate potential performance improvement opportunities for their materiality; focusing on those offering the organization meaningful gains.
The name, Management Observation Program, suggests that authorship of these documented performance assessments are or should be limited to those who supervise work. Yet, in a healthy organization, workers are encouraged to provide upward feedback and report conditions adverse to quality. All organizations should embrace a safety culture within which individuals are responsible for both their safety and the safety of their coworkers. So why not allow everyone within the organization to submit management observations?
Senior Advisor Phone: (416) 786-8436 Email: [email protected] Grant Colaiacovo is a StrategyDriven Advisory Services Senior Advisor with over 30 years of Energy industry and consulting experience. He possesses extensive nuclear and power generation experience in the areas of Operations, Maintenance, Engineering, Project Management, Commissioning, Nuclear Support, Nuclear Safety Assessment, and Nuclear Oversight; […]
When you’re giving your sales presentation, do you really know what the customer is thinking or what they’re asking themselves as you’re presenting? I doubt it. You’re too busy trying to sell. Shake the hand. Smile the smile. Show the slides. Talk the talk. Do the demo. Ask the superficial questions. Try the close. Try […]
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Business Programs