Heavy luggage, lost at reception and boozy business dinners are all regular features of hosting a client who has traveled on business. One of the most important features of impressing a client while they’ve made the effort to travel is to keep them entertained while you get to know them. Spending some time talking over a few beers is great for understanding them on a personal level, but wowing them while they’re visiting can also be hugely beneficial to your company.
Don’t just take them to the local bar
If your client would really just prefer to sit in a comfy chair and drink a few beers, then perhaps take them to a quiet bar downtown. However, if they’re really interested in seeing what your town or city has to offer, take them to a restaurant that will show them you’re keen to offer them a high-quality experience. Something such as a Japanese Teppanyaki restaurant will not only offer them some impressive cuisine, but also show them a good time too.
Show them the sights of the city
Does your city have an infamous opera house? A beautiful set of gardens? Changing up where you chat to your clients about business not only gives them some mental respite, but also shows them that you hope they come and visit you again. You want them to get the sense you’re proud to have them in your home city. This also offers another chance to entertain your guests for the evening and make their work vacation have a greater focus on the vacation part.
Show them the best of your country
Some clients haven’t just traveled from one state to the other, they may have traveled from Europe or Asia, and they might be hoping to see a little more of the United States than just your board room. If you’re desperate to win this client’s approval, then showing them the best the US has to offer is a flashy way of keeping them impressed. Taking them to see the all American sights of Texas, by using a specialized transport service, can be key.
You can do this by searching for private jet charters Dallas. This will bring your company one step closer to impressing your international client, and the client one step closer to seeing a real cowboy. It’s even said that doing something silly or fun will lighten the mood and make everyone feel that little bit closer to their colleagues.
Offer them a souvenir to remind them of the trip
At the end of Local Hero, the most poignant moment is when the American lead character takes out a handful of sea shells that remind him of Scotland. Leaving them with something small and significant to place in their luggage that will hopefully remind them of the good time spent with your company, and leave them wanting more.
Clients on executive travel might be keen to be impressed, but they’re also a tired traveler. Finding activities that bring out the human and less of the business person will make the trip not only memorable for them, but also for your team.