Archive for Organizational Accountability
Fire the Slugs! And Other Great, No-Nonsense Ways to Retain Your Best People
There isn’t an organization anywhere that doesn’t have a problem with some type of personnel turnover problems. Depending on the study you look at, the impact of turnover ranges from three months of salary for a low level employee who leaves to as high as 400 percent of the annual salary of an upper-level person [...]
Read moreEverybody Loves Bob – Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done
Everybody loves Bob. He’s a corporate hero. Just last week Bob was watching television after dinner, but he wasn’t really watching. Instead he was thinking about work, as he does most nights. Suddenly it hit Bob: he hadn’t checked to make sure engineering had included the new wiring diagram in the customer’s shipment that was [...]
Read moreOrganizational Performance Measures Best Practice 15 – Map Performance Measure Ownership
Too often, creation and maintenance of organizational performance measures becomes an administrative exercise accompanied by lifeless, mundane monthly review meetings. Real ownership of a performance measure means an individual is not only accountable for the performance indicated but is dedicated to improving that performance over time. Such ownership seldom exists when performance measures are assigned [...]
Read moreOrganizational Accountability Best Practice 2 – Data Transparency
Is it still wrong if I don’t get caught? YES! Organizations live and die by the decisions of executives and managers and the actions of employees. Therefore, individuals must be held accountable for their work that both helps and hinders goal achievement if the organization expects to thrive. This accountability can only happen, however, if [...]
Read moreOrganizational Accountability Best Practice 1 – Fact-Based Management
To say the accountable organization manages by fact may seem to suggest that a utopia exists, one in which all circumstances can be defined by ones and zeros. Within this utopian organization, executives and managers act to harvest the ones and discard the zeros. While this is clearly not the case, managing by fact does [...]
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